At the P.O.S center
I never thought I would write an article today because I initially felt like not writing, but writing only when I feel like will only bring about inconsistency
I know I'm not the only one who had felt this way before. Doing the right things ain't easy, because most times we don't feel like doing them. Staying on the right track requires determination and a resolute mind.
Since I don't have any topic to write about, let me gist about something that happened today.
I went to withdraw money at a p.o.s (point of sale) centre where they charge a little percentage depending on the amount of money withdrawn by the customer. The p.o.s business is very common in my country as it helps people who live in areas where ATMs or banks are far away; to get access to cash.
Today I wanted to make a withdrawal of about $8, the dude making the withdrawal was distracted by a lousy female co-worker and this made him make the mistake of withdrawing less than $1 at first (this shows the power of distraction and how it can affect our lives).
The reason why the guy withdrew the amount was that his colleague was talking and making noise about that amount. After apologizing for the mistake, he withdraw the remainder to complete the initial amount I wanted to withdraw. The transaction was successful, and the next step was to collect my money.
At the p.o.s centre, the money is counted manually by the p.o.s cashier. The cashiers have to ensure that they always count the right amount.
If the money given to the customer is less than the real amount withdrawn, customers might think that the cashier is trying to outsmart them and this could result in conflict and thereby loss of customers.
So what happens if the cashier hands out more money to the customer than the amount that is withdrawn?
If the customer fails to point it out to him or her; the cashier is automatically in debt of the exceeding amount. If such a cashier is an employee then the exceeding amount would be a loss to him because the amount he or she lost would be subtracted from his or her meagre salary at the end of the month.
As a rule at every p.o.s centre, the customer has to count every money given to him or her by the cashier and make sure that is the exact amount being withdrawn from their account.
So I counted the money given to me and that's how I discovered the cashier gave me double my deserved amount. This young man instead of giving me the exact amount I withdrew using the p.o.s machine he instead gave me double the amount; meaning he handed me $16.
The funniest thing was that this cashier counted the money more than twice, while he was counting I knew that something wasn't alright.
At that moment I had two options and it was either I tell him about it or I walk away with the money and consider myself lucky and the cashier stupid.
Having an extra $8 in my pocket was tempting, but it would be of the highest level of wickedness to walk out without informing him of his mistake. Walking away with such money would be contrary to my beliefs and every sense of morality and would make me a corrupt person.
I immediately spoke out and told him he had a mistake, I wish you could see the apprehension on his face as he realized that he made a very big mistake that could cost him a lot. He instantly collected the money from me and removed the excess.
Throwback
This incident made me remember the time I worked as a p.o.s cashier two years ago in a big market.
Through the experience, I got to know how risky the job was. There is no room for mistakes because not everyone would inform you of your mistake.
An overpayment would be deducted from your meagre salary and you might be left with nothing at the end of the month. Mistakes involving bigger money might involve you not collecting any salary for a certain period
I can't do such a job again, as it is a very risky and an underpaying job.
I thank God for where I'm now and where I will be in the future.
I am really happy I saved that young man's ass.
19-08-2022
11:55pm
I'm glad you didn't compromise. Telling the cashier about his mistake was very commendable in my view. Some people aren't that kind. They'd walk away, and later that cashier would curse his luck for not paying attention.
I too have worked as a P.o.S attendant, and for real, it requires a person's 120% attention to every little detail.