How I recover my lost money/missing transaction from bitcoin.wallet?

Bitcoin.com wallet is one of the most used and downloaded crypto wallet. Speaking of bitcoin.com wallet, it has a smooth, friendly user-interface which we can easily used at hand. Perhaps, you have hodl some tokens including BCH as of the moment. I believe most of us transfer our earnings in read.cash wallet to bitcoin.com wallet.

Last couple of days, I saw flexUSD in bitcoin.com wallet. Although it was there for quite a time, but I don't have an interest into it. However, these past few days I had an interest to swap some of my BCH to flexUSD since it has low fees too. My initial plan was to hodl some flexUSD because it has almost up to 20% APY. Not bad! But yesterday at noon, my first transaction was successful. I'm happy because it appeared immediately within 10 minutes I guess.

However, for my second transaction which happened around late at night. I swapped 30$ worth of BCH to flexUSD. It didn't appeared within ten minutes and I don't feel anything wrong. The notification that I received the 30$ swapped to flexUSD appeared and I clicked it immediately. But money didn't reflect on my wallet. As in zero dollar, no money reflected. I waited around 11pm to appear my I feel so sleep that's why I didn't wait any longer.

When I woke up in the morning, I opened my bitcoin.com wallet to see if its reflected to my wallet. I was sad seeing that there's no money. I remained calm, but at the same time I was worried too. 30$ is big enough money for me because I can buy some frozen goods for our refrigerator. I was about to tell to my telegram group what happened to my transaction, but I opened my bitcoin.com wallet to check if I can report it first.

Luckily, there is a help & support feature at the right-bottom of the application. When you click it, there will be an option to choose. Click speak with a support agent. The message box will appear and the online support agents from bitcoin.wallet. Fortunately, there is an agent named Regina who assisted me very carefully.

This is our first conversation which I send the screenshot of my 30$ transaction of BCH to flexUSD. I forgot to write my concern first that's why she said what's with the screenshot. Pardon me Regina! Then, I told her my concern which presented in our conversation.

This is the part where she told me to check the notification if status of my swapped is successful or not. I knew ahead that it was successful because I received the notification last night. I sent a screenshot which is a proof that the transaction is successful.

We have few conversations because I want to understand everything. I really don't have an idea how and what went wrong about my transaction which I knew I did it correctly and properly. This screenshot is the instruction she sent to me about if I already try to scan my missing transaction. I have no idea what it is. So I carefully followed her instructions which is presented in our conversation.

• Go to your wallet. The specific wallet where you swap money will be receiving to.

• Click the menu button in the upper-right corner specifically the three dots above.

• Select Wallet information which is at the bottom part.

• Scan for missing transactions. It will start scanning that last 60 seconds. But there is a note that it will last up to 20 minutes.

• I don't restart my phone actually. I just checked my wallet and it appeared.

I told her that money already reflected to my wallet. You don't know how much deep sigh I released when I saw my money reflected. This is where our conversation ended. Regina is such a great help, and yes support agents are truly helpful in times of need like this.

I'm very nervous because this is my first time I encountered having this kind of trouble. I bet you too. There will be a time when a missing or lost transaction will happen. That is the reason why I researched and seek knowledge to any resources before having a transaction. It is to make sure that what I will do is correct and will not regret.

You may encountered the same missing transaction like what happened to mine. So this is the guide that might help you to recover your money. Whether small or big money it is, the fact the it's your hard-earned money. It's valuable!

I cannot say much about this or explain deeply what happened since I am a noob in crypto verse. Just be careful and do your own research. I hope this article may help you in times of need.

Thank your for reading!

Author's note!!!

Thank you so much to my sponsors who renewed their sponsorships. I didn't browse entirely my notification so I didn't see it last few days. I will continue sponsoring too. Sending virtual hugs to everyone.

Blog #37
3/3/22