Lost $350 in just a night
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It was in the middle of the night when my husband woke me up telling me that someone is trying to send money using the remittance account he was using in sending me money back when he was on board. He was able to cancel it because the remittance application notified him. My sleepiness was gone instantly upon hearing his story. He showed me the transaction history and he checked his wirecard (his salary card) immediately and his balance shows that his money was still there. Upon further checking his account, there's two transaction that push through. The first one is $200 and $150 respectively. Seeing that the transaction has been successful clearly tells us that my husband account was hacked. We eventually got out of bed and trying to figure out what to do next.
He checked his balance again and it was confirmed that he was hacked and that certain amount of money was successfully transferred by hackers via gcash. My heart was beating fast because I was very angry of whoever the person behind these suspicious transactions. He was trying to contact the customer service but it wasn't successful because he is now back in the Philippines unlike when he was in the US he can call the hotline easily. I can tell that my husband is a little frustrated. He contacted his Filipino co worker on board and mentioned about the hacking incident. His friend promised to relay his concerns at their office.
Another friend from his work who is now back in the country who was still awake at that time told him to send his remaining balance because the hackers might do another transfer until his balance runs out. He tried sending the money on my name but unfortunately it didn't push through. With that I asked him to close his account but he was not saying a thing unless we can contact his company bank's customer service. This was actually not the first time that someone has hacked his account. Last time the hacker took $1000 dollars from his wirecard too. He was on board that time that was why there was an immediate response from the office and his money was transferred back to him.
After the unsuccessful attempt contacting the customer service of their company bank, I searched via internet how to call international call using our local network provider. I immediately load up his mobile number a 100 php worth of idd calls. He dialled up the number again by adding 001 at the beginning of contact number and finally it was connected to the customer service. He reported the fraud incident using his account and the customer service transferred his concerns to the appropriate department that could handle his problem. After confirming some information from my husband, they close his account and told him the things he needed to be done. There was an assurance from the customer service that there wouldn't be more indecent transactions because his account was no longer active. Now he needed to contact his company financial office so that they can make another account and send him his new account wirecard. His remaining balance would be transferred back in his new account and hopefully the lost $350 too.
Closing Thoughts
Because of online hackers many of us have been victimized losing a certain amount of money. I remember last year that many clients from this certain bank has lost their hard earned money from their mobile banking. Now the question is how safe does our money from these applications. The amount of money that was gone in my husband's account may not that big for some but he worked very hard to earn it and this cruel hackers easily got it in seconds. I just hope that there could be a better protection for our money which we enrolled in this kind of applications. Though it makes the transactions convenience and easy it also makes the hackers life easily without being caught.
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Thanks for dropping by at my post.
Hala grabe naman sino kaya un ate hindi kaya kakilala nyo lang din ni hubby mo or ung ibang nakaka transact ninyo ?
Mga tao tlga walang magawa minsan eh.