Is It Bad To Give Feedback Or Suggestion? (I offended someone but that's not what I mean.)
Recently, I've been having a bit of a problem because the person who used to be my supplier is not following the orders and reservations I tell him, especially about the flavors. All I of his reason is, "Sorry, I forgot." That's not a valid reason, right? Especially if I remind him several times before shipped out. As a seller, the problem he gave was too big. My first order of wine is purely with flavors, but what happened is he gave me the wrong flavor which is not on the list.
And the thing is, that's all reservations because so I don't have a choice but to say sorry for those who didn't get the flavors they wanted. Before shipping out, I asked him again if it's okay and then he said yes.
When the deliveries arrived at home, I immediately called my dad and they told me the flavor of the wine that has been delivered.
I was shocked, yes totally shocked. Who doesn't? You are expecting them to send the correct varieties of wine and what they send is different? And their reason is, "I forgot." If you guys were in the same situation as me, do you think you would take it as excuses? Especially if you try to remind them many times about the flavors that they need to send?
The second one is, someone ordered 48pcs of wine and 12pcs of big wine. But guess what happened? All of the flavors were assorted, that's what the buyer wanted since they wanted to taste some too. But what they send is all guyabano flavor.
For the second time I already reminded them about the wine and what he said is that he seems to have forgotten. Of course you will be angry, who wouldn't be angry that it happened again, right?
That's not what I want to reach them and be noticed by them, and also I'm not that kind of person. Because feedback is super important to me, I mean, if I receive feedback, whether it's negative or positive, I accept it because I can apply it to myself. I can apply it and make it a lesson for next time, that's why when I receive feedback I don't disagree. I accepted it because it was a lesson for me.
I don't want to apologize, or say sorry just because of what happened or what I said.
Everything I said was just a suggestion, that's why I gave it because as a seller I want everything to be in order. Not everything is perfect, and I know that. But we are in a business where if we don't want to lose customers, it shouldn't be like that.
We're in a business where if you're supposed to be good, be good. I didn't want to offend, I didn't want to give negative feedback either. But if they need to know something for the betterment of their business, and for me as well, I will accept all feedbacks wether it is positive or negative.
I will learn and apologize, I will apologize for what I did wrong and I will apologize and promise not to do it again.
Do you remember my issue with JonicaBradley here at readcash? Even though I didn't do anything wrong, I still apologized because maybe there were words, or maybe something triggered her at that time, so she got angry and said that my article was plagiarism. She also said that there is also a writer/author inside readcash who pretends to be a woman and a young woman, at that time I knew that she was suspicious of me but I still explained everything according to the way that there will be no fight or anything else that is possible when there is a fight.
I didn't blame him for what he said, and I didn't react like it was the end of the world. I went through everything in a calm conversation, although what she did was that others recognized me more on this platform. So at that time, I was thankful because if it wasn't for what she did, I wouldn't have been recognized here at read.cash, so it became a self introduction to me as to what event took place.
An example is when you buy something you want, sometimes others can't help but get angry right away, right? There are even people who will suddenly yell at you and suddenly get angry because the service is said to be poor and the crew is said to act very slowly or sluggishly. But it shouldn't be like that, always take a deep breath and think that it's not just you who gets tired but them too.
Since my partner is a crew trainer, I can see how tired she is every day and I am still amazed because even though she is very tired from the day, she often still manages to act. Sometimes I'm ashamed of him, because I'm a messy person and there are times when I really don't want to act and I want to do what I have to do the next day. Because she is not like that, often when she does something she wants it clean and she always wants it done.
Authors note
lately i was having a problem with my internet and it became hard for me to published an article. I have accumulated all of my articles for the past few days where I published any of my articles because of my internet. Ahh, my patience haha.
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Baka naman kase wala talagang stock tas gusto nya lang makabente suskopo