Crypto Lending Disaster: Cred Files Chapter 11 Bankruptcy, Uphold Sues Them

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4 years ago

What is Cred?

Cred is a company that offered a program called CredEarn via the custodial Uphold wallet. That program was supposed to allow crypto owners to earn interest on their assets. The crypto was lent to borrowers who had to leave a collateral. The collateral was intended as a safety for the loan. All loans were supposed to be over-collateralized. In addition, Cred had an insurance.

So what could go wrong? I asked myself when I invested with them.

- A lot, apparently...

Here is what happened so far:

Two weeks ago, Uphold sent an email to all potential Cred customers stating that Uphold stopped all cooperation with Cred. CredEarn was previously heavily advertised on the Uphold website. So much so that I initially believed that CredEarn was a program by Uphold itself.

A day later a first email from Cred arrived: All funds are frozen. A couple of days afterwards another email from Cred added: Cred claimed to have become the victim of some kind of fraud. Cred claimed to be trying to determine the extent of the financial damage.

There was absolutely no information about what customers could expect. And most notably, there was no reassurance about the safety of customers' assets. Cred did also not mention their insurance. Instead, they stated that their balance sheet was negatively affected. Looking back at it, that was basically a clue which hinted at what's coming now...

The new email

After having had to wait a long two weeks, finally we are graced by another letter from Cred. Let's read how bad it really is... Hopefully, this time, they will give us more details and hopefully, they have some good news to share... (By the way, I doubt it...)

Thank you for your outsized patience over the past two weeks.

It certainly has been a long time without any information about what's going on...

During this time, our burning desire to communicate with you conflicted with our legal obligation to remain silent until we could arrive at a clear understanding of next steps. We know this period has been concerning and stressful for you, and it has been difficult for all of us at Cred that we could not communicate more.

Sounds like finally they are allowed to communicate...

We have been working around the clock in discussion with many parties, including insurance providers, investors, restructuring specialists, and legal counsel to understand how Cred has been impacted from recent events and what it means for you. We have come to the conclusion that it is in the best interest of our customers and all stakeholders for Cred to file for Chapter 11 of the US Bankruptcy Code.

What? Are you kidding me?! We still don't even know what happened and now you tell us that it is in our best interest that you file for bankruptcy?

Why Chapter 11 Bankruptcy? We can operate this process according to three principles that you deserve:

Transparency. You will have full and continuous access to every disclosure about Cred, its history, and the recent events leading to our decision to file for Chapter 11 bankruptcy. Everyone will have the same information, and you can access all information here, by phone (1-877-739-9988), or by email (credinfo@donlinrecano.com). The self-serve portal will provide you with a frequently asked questions section, and give you a deeper understanding of the process. It will be updated with new information regularly and you can sign up to receive email alerts.

Where is that portal? I see a phone number and an email address. Do they know how the internet works? Do I have to write an email or to phone someone in order to get the web address? 😬

(Edit: Sorry, my bad. They included links in their email. The links were lost when I copied the text into the editor. I have just added links to their text again.)

Apart from that, transparency is certainly most welcome as there has been and still is a lack thereof in your communication. 😬

Fairness. In a bankruptcy proceeding, every customer will have the opportunity to participate in the process. There are no special deals that would favor one customer over another, and you will have an opportunity to review all documentation.

Okay.

Efficiency. Chapter 11 has a well-established set of processes, and we expect to come to a resolution within a few months.

Okay. What might this resolution look like?

As we work through a comprehensive plan to recover assets, we will be evaluating several options, including sale of the company or company assets, restructuring, and liquidation of assets. To that end, we have added Grant Lyon to Cred’s Board of Directors to oversee the restructuring process. Grant has more than 30 years of experience in corporate restructuring, and I have great confidence in his fair and objective analysis of company operations, development of strategic plans, and liquidity alternatives that serve the best interests of Cred stakeholders. Cred has also engaged Paul Hastings LLP as its legal advisor during the Chapter 11 process , and MACCO Restructuring Group as financial advisor to evaluate M&A and other restructuring opportunities.

What happened? How big is the damage that you claim occurred due to fraud? What's going on with your insurance? Will customers get back their investments?

These were the most important questions. I don't really care if you sell the company or who joins the board as long as the above questions remain unanswered...

On a personal note, my thoughts and deepest apologies to our community, those who were willing to take a risk on us - our partners, investors, employees, and customers - for the anxiety, stress, and concern we have caused you. Many Cred employees, including myself have significant amounts of money that have been entrusted with Cred. We are committed to do whatever we can to arrive at the most favorable outcome we can for all of our customers.

Sincerely,

Dan Schatt

Co-Founder & CEO of Cred

That's it? You got to be kidding me! Finally, you are allowed to fulfill your "burning desire to communicate" with us, the customers, and that's all you're telling us?!

I'm even more disappointed than I was before that email. And I didn't think this was possible...

My take

My thoughts are with everybody who invested a large sum with Cred. I would have never thought that would happen. But it seems that they are hit really bad financially by whatever fraud might have happened. Now it seems that they will sell all assets or the entire company and split up whatever is left.

I was really lucky that this didn't happen two months later, because I was planning on putting a lot more money into Cred...

What do you think will happen next? Were you also invested with Cred?

Let me know in the comments!

PS:

After writing this article, I found this tweet that Uphold sues Cred and wants to give its customers the proceeds:

https://mobile.twitter.com/upholdinc/status/1325581555746664454

Here is the link to the website they mentioned above.

Here is the FAQ (pdf download).

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Comments

I had some money in there and started pulling it out 6 months ago. I'm not sure why except that I felt there were better options. I still had one term left in there that was supposed to mature on Nov. 15. Looks like I'm not getting that back :(

$ 0.00
4 years ago

That was a very good call to start pulling out your money. πŸ‘ Let's hope that we will get some of our investments back. But I'm honestly not very optimistic.

And I wonder how many emails they will write before we ever get to know what really happened. 😬

$ 0.00
4 years ago

i feel bad for you and everyone else who were affected by this...i guess you could say you dodged a bullet since this happened now, and not later.

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4 years ago

Yes, definitely. That could have been super devastating to my finances.

Unfortunately, some other people were not that lucky. 😞

$ 0.00
4 years ago

Great article. I was so close to investing in this coin, but life got in the way and I used that money on silver instead. Kinda glad I missed out on this one but truly feel for those that have investments with them. I still believe in investing some of my portfolio in crypto/altcoins as well as physical metals.

$ 0.00
4 years ago

You definitely dodged a bullet there. I also still believe in investing in crypto, but from now on, I will not try to gain some interest on my crypto. I will just let it sit on my wallet to which I own the keys and not risk losing the crypto.

$ 0.00
4 years ago

I've been scammed many times and the way the CEO message you on emails is the way those founders of the investment scam I've been through tell the same, they will probably tell at the last part β€œany investment is risky” by that note it is like thank you for taking a risk. I am sorry for your loss, I know the feeling it's frustrating but you'll get through with that and I hope you will recover it soon.

$ 0.00
4 years ago

You are definitely right about that. I was so frustrated with the lack of information and transparency in their communication, but now I don't believe in incompetence any more.

What he wrote is: All investments are risky. We also lost money. You might get pennies on the dollar back.

It definitely was a good lesson for me. I believed Cred was as legit as possible. πŸ™ˆ

$ 0.00
4 years ago

Yeah, when they wrote like that it means they are not taking liabilities of your loss because they said they also lost money, so lessons learned for and don't expect any refund anymore now that they have stated β€œAll investment are risky ” it's their tricks to get out from clients complaints.

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4 years ago

Yes, you're definitely right about that. I was hoping that we could still keep our hopes up for the people who really put a lot of money into Cred, but what you write makes a lot of sense, unfortunately.

$ 0.00
4 years ago

Well, yeah that's too sad for those who put big amounts on Cred I hope they'll get refund let's just hope for that but don't expect too much.

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4 years ago

I completely agree with that. πŸ‘

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4 years ago

Very informative article,

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4 years ago

Thank you so much.

$ 0.00
4 years ago

You are most welcome

$ 0.00
4 years ago

I would have never thought that would happen. But it seems that they are hit really bad financially by whatever fraud might have happened. Now it seems that they will sell all assets or the entire company and split up whatever is left.

$ 0.00
4 years ago

Good quote. πŸ‘

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4 years ago

Yes I have miss to loose a lot too They are are all loose for me I never invest on these platform now

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4 years ago

I will probably never invest in lending platforms, either. The 4% interest was not worth risking the crypto. πŸ™ˆ

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4 years ago

With big platforms like binance and coinbase it’s less risky

$ 0.00
4 years ago

So that's it? And it's gone! There's your video, let's watch it together again. https://www.youtube.com/watch?v=-DT7bX-B1Mg&feature=share

But seriously I was more entertain with your rebut in every parts of their email lol. I'm sorry for laughing. I'm sorry for your loss. Good thing you didn't put big money into it. I feel bad about my coinbase now. Huhu.. Can't touch my own money.

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4 years ago

Haha, that is the perfect comment. πŸ™ˆ

You're absolutely right. I will be a lot more careful with my crypto from now on. "Not your keys, not your crypto" apparently means it could be gone any moment...

Fortunately, I didn't have a lot of money with Cred. However, I feel really bad for some readers. One told me that he had more than $10, 000 invested with Cred. Another one had $2,000 with them. He is the father of 3 little children and lost his job due to Covid recently. He planned to take the money out of Cred soon. I really feel for him and I hope he will get most of it back somehow. 😒

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4 years ago

Ouch, it hurts. πŸ˜₯That's a lot of money. I don't know what to say. I can imagine them so devastated.

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4 years ago

I really really wish them all the best. This Cred story is really a disaster for some people.

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4 years ago