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Hello beautiful people!

I hope you all are doing fine amidst of the shortcomings and uncertainties we may feel day by day. Always remember that a positive life is a happy life. ✨

Yesterday, I did not sleep right away after my shift at 1:00 PM since I am decided to render pre-shift overtime at 8:00 PM. After my shift, I just did some mini cleaning in the house and just entertained myself using these two platforms; Read and Noise Cash. I decided not to sleep because if I do, I'm sure I'll not be able to wake up at 8:00 PM.

So when the clock hit at 7:50 PM, I decided then to set up my tools so that I can start my pre-shift overtime and render one and a half hour, which means I'll be finished by 9:30 PM, and I will still be able to have at least five hours of sleep since I need to wake up at 2:30 AM for my regular shift. But that planned did not happen. Why? Because the main tool I should be using did not work that I need to contact IT Support for assistance. So I did.

I thought I'll be the one to get assisted first since I am the first agent who messaged them and send my concern, I even sent my Team Viewer credential so that they can remote my computer. And again, my expectation failed me. They instead assisted other agents and I ended up waiting thinking maybe their concern is more important than mine. So I decided to wait for 15 minutes hoping they'll see my concern. But again, they didn't.

So I decided to resend my concern wishing they will see it that time. I still tried to wait for another 15 minutes, that became 30 minutes, and became 1 hour. It frustates me to the bones knowing I could have rendered already one and a half hour of overtime and should be sleeping already.

I tried to compose myself and give up the overtime plan and decided to sleep as I need to wake up early for the regular shift. But before I laid on my bed, I waited for another 15 minutes for the last time hoping they will assist me so that by the next shift I will not encounter the same issue and just log in right away. But you know, things did not agree to my plan last night that I just decided to turn off my computer since I got no help from them still.

When I laid on my bed, I thought I'll be able to sleep right away. Unfortunately, I have this I do not know what to call that if I passed my sleepy head time and will not able to sleep, I will really end up not sleeping anymore. And it frustrates me the second time around as for sure I'll be late for my regular shift and will have a heavy head the next day. Which did not wronged me.

I was able and to sleep last night at around 10:30 PM and yes, I wasn't able to wake up at 2:30 AM that my supervisor ended up calling me. Her call awaken me and I felt sorry for being late.

Setting my tools right away thinking that the IT Support already fixed the issue. And to my dismay, they still did not. That I ended up, reaching them out again and sending two of the same message just to make sure they'll see it. When I see a liked react on my message, I smiled knowing that they'll be fixing my issue and they really did. I thought it will only take 10 minutes or less, but it ended up taking 45 minutes of their time just by fixing it. And as a result, I was late for 55 minutes, since my regular shift starts at 3:00 AM and I was able to logged in at 3:55 AM.

Good thing that despite the struggles I encountered last night, the disappointment I felt for not able to render overtime, and feeling sorry to my supervisor for getting late, I still able to compose myself and just set my mind that I only lost one hour of shift and I still have eight hours remaining where I can do my job and assist my customers well.

I just realized that situations sometimes blocked us from doing what we wanted to do, but it doesn't mean we'll end up not doing it anymore. We always can take a deep breath, compose our mind, look at the brighter side, and continue what we wanted to do. With a better plan. We have 26 letters in the alphabet, that if plan A did not work we still have 25 plans reserved. Keep going!

That's all for today beautiful people. If you have any thoughts about this, feel free to leave it in the comment section below. Let's interact. Stay safe always! Xoxo ✨☺️

- MissJo 💜

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