I need help

How do I ask to send my money then?

Click on the $ plus amount. Next you see options...one of them is: Send my money. Click on it. Fill out the amount and your bitcoin wallet address.

I already did that but the wallet showing is the other one that's empty. I wish to withdraw my money on the other wallet 🥺

Each wallet has a different seed phrase. Enter the correct seed phrase. Two wallets mean 2 sets of seed phrase if you work on the one which you no longer have the seed phrase, it's gone.

There might be a way but check your seed phrase first. If you cannot remember your seed phrase, send money from the device that you first registered on @read.cash. That device should be able to recognize your account. Empty your wallet from that device and create a new one. This time do not forget to save the seed phrase.

Thank you so much for this advice ma'am. Will surely do. 😊

Good luck. I hope it works. Just tag me if you need more help. I see what I can suggest.

I was surprised when I logged in into a diff browser. My $0.60 was in it. I'm confused with what happened but I sent it to my crypto wallet right away because I'm afraid I might lose it again😅

That browser is the one you use to register or have you used it to log in before?

Just to log in only.

It still remembers your seed words. If you clear the cache again, it will be lost if you do not have your seed wallet anymore. Suggest that you create a new seed wallet and back up that one. Make sure your activity is done using that new seed wallet.

Will do. Thank you so much :)

No problem at all. You are welcome. Glad to be able to help and thanks to @wakeupkitty for tagging my username here.

That's exactly what we mean by "your wallet exists in your browser only". Another browser has no idea about your wallet. That's what makes Bitcoin Cash really "your" money that nobody can touch. Unless they have your seed phrase/private key - they can do nothing to your money (including us).

That is strange. If you installed read.cash on different devices and use different wallets you should only see this specific one. You could try to sign off and sign in again. Only with the device you want. Perhaps @heartbeat1515 can help you I believe she uses two wallets. If that doesn't work write an e-mail to read.cash. It can be a bug. Good luck. 🍀

Thanks for helping out. I appreciate it 😊

I actually used the seed phrase I had when I first registered. How did this happen

I don't know, but I see you have two wallets, so you must have two seeds. Import both seeds into bitcoin.com wallet, then you will have access to both wallets using Bitcoin com.

I use my phone and laptop when I visit readcash. I don't really remember entering a diff seed phrase other than the one I used when I registered 🥺

Remember that you also need to enter the correct derivation path, try both of these:

• m/44'/0'/0'/0
• m/44'/0'/0'

You can go here: https://read.cash/@Read.Cash/access-readcash-from-more-than-one-device-6194a5aa look for the red box at the bottom

So by clicking the link inside the red box, it will just leave me one wallet only even if I'm using two devices?

No, other wallets will stay, but they do nothing unless you actively use them.

I see. I get it. Thank you so much for responding :)

I actually never thought of having two wallets under 1 account. But I noticed before when I use my laptop to publish an article, I receive payments sometimes (pag dito ako naabutan ng reset sa points and payout) and reflects on the wallet, but when I checked it on my phone, it didn't. It seems like I have one wallet address in each device. But as far as I know, I don't remember entering a diff seed phrase other than the one I used when I first registered.

I got my money already by logging in to a diff browser that I used once to log my account in 😅