What will you comes to your mind whenever you hear the word "FREE". why do most people tend to abuse anything that is Free.
Let's take for example now you come across a free Wi-Fi, I am sure what would come to your mind is to download and you are going to download what you can't use your own data to download. The reason why I came up with this write-up is because of this scenario that happened to me today;
"A customer called in today complaining about a balance depletion on his line and I run series of check on his line I later found out that there was no balance depletion that the issue was from his bank then I told the customer to give the bank a call and he would be billed for the call". What the customer said next was "I can't call them if they are going to bill me for the call I only called you because it was free I would rather forget about the money since it's a little amount". I was so shocked, I used by closing verbiage and ended the call.
Let us endeavor to reduce our derive on free opportunities given to us, so other people can also benefit from it.
Thanks for reading and stay tuned for more. Your contributions are appreciated
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