Getting hired as a call center agent

Let me ask you, have you been working as a call center agent? Is that job easy to handle? Can you give a jobs description base on your experience.

Call center is a type of job that you need to deal with clients. You have to accommodate them for you to answer all there queries. I hear some feedback being a call center agent isn't easy at all. You have to deal with pressure. I mean you are saturated almost of the hyper customers. Time to time you have to prepare yourself.

I have a slight knowledge about call center job since I don't have any experience with it. But I try to search online and asked some individuals who have years of experience. Most of their response is hard; cause sometimes the schedule of duty is shifting, some are assign at night in contrast other agent will have the day duty. Some of them who have assigned at night tend to have vagabondized bags under the eyes. Call center agent isn't easy at all. There might have insufficient sleep due to work duty and times overtime. However it counts to the number of hours you've spent. Meaning, overtime is not part of the salary instead its another payment from the company.

Applying this sort of job isn't easy. Well, if you're planning you have to bear in the mind that it needs extra effort. Requirements are pretty pressured aside from your nbi, police clearance and identification card you have to pass there qualifications. Fortunately you are bless since some of the company doesn't need any degree. They accept applicant that are highschool graduates. This is a good news to those people who are aspire to entire this job.

Qualifications and interview are the most hindrance in getting a job. It is most likely makes the applicant terminates there hope because they're not qualified enough; although they are qualified from qualifications but you have to transcend interviews. You're being interrogate on what are your thoughts about the job. How you'll handle pressure situation. Well, the most common questions that I've received is that "Tell me about yourself". It's not difficult to answer since you already know yourself.

Spontaneity is one of the biggest problem that an aspiring call center agent have. You have also to have a fluent utterance of your words. It's not necessary at all that you have to be fluent in English, my point is you have to know the basic communication skills. It is needed since your clients needs also an immediate response; they get irritated when the agent isn't giving a clear and exact answers. For some reasons this is the thing that most applicant failed. You might ask why did my friend get hired immediately despite of his nincompoop mind?

I can answer that; since you already know what mental ability of your friend, there might be a possibility that you are being behind to him since he/she is a hardworking. He/she search possible questions. And makes him/her gained an advantages over you. Maybe, she has the capacity to deal with pressure things. It's not because you've seen her/him nincompoop he/she tend to remain like that forever. A big NO! It's not like that, everyone has a chance to change there life and thinking. That's why we should not judge a student who failed in highschool many times cause sometimes they're more likely to have a better future.

In fact I have a classmate like that. He tend to have so many misdemeanor problems at school and that cause him to spent his highschool life for almost 7 years. That's so ridiculous! Anyways, when he plan to enrolled in college he has the hardtime to be accepted cause his grades doesn't suit to his course he wanted to enroll. He has the overall average of 78 percentage and he wants the course of engineering. But he begs until he was accepted. To make the story short he finished his study and obtained one of the highest grades. He is a cumlaude. Infact he already passed the board exam. And that makes us astonished when we hear that news. It's quite impossible but through dedication and perseverance he obtained what he want in life.

I tend to used this situation as an example. Maybe some people get pressure when they noticed that their classmates which shown incompetent before seems to have a better job. Well, life isn't a competition at all. Our capability isn't the same there might be a late bloomer and the other are advanced in any server I mean they have developed learning skill earlier than we expected. Let's move to my main topic; Call center can be both fine and bad. It ups to you if you love this kind of job. One thing that I'm sure that being engaged this kind of job is so financially viable especially to those independent individual like single or even have the partners in life.

Wages are competent enough cause it's minimum right now is 15,000, I don't now if I'm wrong but that what I've heared. Correct me if I'm wrong. Sometimes wages are depend on what company you have joined. Well, there are so many categories to choose what position do you want. On the other hand if you're not likely to choose verbal job. You can have the non-voice company and services. But I shouldn't recommend cause you can't exercise your communication skills. You might be mute for long time. Yet, you can still apply for it. A lot of individual are entering this since you'll have to manipulate on your computer like you don't have to deal with hyper customers.

Maybe I have so many lapses in delivering this idea, so you can add up your thoughts about being a call center agent. I think I didn't mention the majority of the concept about call center agent. You can drop a comment and let me know the profound idea of being a call center agent. Thanks , happy reading!