Call! Call! Call!

At some point have you ever wonder if the things that you were doing is really for you? Or did you have that kind of thinking wherein you doubt yourself in the choices that you chose? Coz I myself felt that several times and I'm feeling it again right now.

Just this morning, my co-trainees and I were informed that we will be having our nesting period starts today and I was like

"Really? Omg! Am I ready? No, I'm not yet ready!".

NESTING - the time wherein we will be starting calling customers with the assistance still of our mentors

After hearing such announcement, my two eyes got wide open, my ears turns read and my hands starts to shake. I was trembling. I really am. I have a lot of questions in my mind.

"Why self you're still shocked when you know already that this day will really come?

Honestly, others expectation and my expectation to my self seems to be different. They were thinking actually that I am ready for this battle. They compliments me a lot saying that my voice is so good and I can think and talk immediately. So, it will not be difficult for me. But actually, inside me I'm bursting. I can't think. I can't move because of the nervousness and pressure I have inside me. It's like the feeling that you wanted to shout but you can't. That's what I'm feeling at that very moment.

While I was in hot seat, my mentor starts to call our attention and informed us that in the next 10 minutes you will be starting to call. And that's were my panic attack started to show. The nervousness and pressured I felt awhile ago was doubled up.

I can't breathe! I really can't breathe! This is the end self! (Heart continues to beat very fast)

Time is up!

Our mentor starts calling our name in no particular order. They will be dividing the class in to two. The first half will be doing a call in the production floor and the remaining half will have the training room as their designated area. I was shaking because I am so damn happy.

Yes self! You will not be calling in production. Yohooo!!!

PRODUCTION FLOOR - the area wherein call center agents were making their calls. 📞

Yah! And there it goes. We really make a call. I had my first call today April 14, 2022 @ 9:18 am and I had "Wilson" as my very first customer.

It was so nerve-wracking experience to assist and solve my very first customer's concern and I must say it indeed difficult to solve their concern but along the way, I enjoyed the call, . Treating your work as a passion not as a job is so fulfilling.

Another day had passed. Tomorrow again.

Goodluck self. Hope you really aced it.

Thankyou stellars for your continued support. Hope you still support me and I'll make sure to upload more articles as much as I can.