Why is my point stagnant?

Good day read.cash, with a heavy heart I lay my complain, I wish you look into it

My point has been stagnant since morning even though I have been engaging in the platform, I am not on punishment so why the stagnant point.

I noticed it started yesterday my point was not adding as it ought to but I took that maybe it will still add but to my utmost dismay it didn't add and now today the worst happened. The point has not added even one since morning

This has never happened to me since I joined the platform, I want to know why it is happening now. What is my offence that made my point stagnant, if it is a mistake or problem please the management of should rectify this so I can enjoy payment for my activities on the platform.