Conflict Resolution
Date: Sunday. 24th of April, 2022.Hey! How are you doing? Today was a rainy day. The weather started with being cloudy and cold. After a while, the rain came and it lasted for several minutes. Then the drizzles came and lasted for the rest of the hour. The rest of the day was really cold and the surroundings were wet.
Today, I'll be talking about conflict resolution. Our lives is strongly centred around conflicts whether we like it or not. We often times find ourselves trying to argue our way out of a situation or to get someone to see our point of view. Doing these has the wrong and right way to go about it and we'll be discussing the right ways.
Proper Communication
One problem that is very reoccurent during a conflict is the problem of lack of adequate communication. This can come in several ways; the parties involved may not be communicating at all, they may not be communicating enough or giving all necessary information, they may not be communicating clearly and end up misleading each other. There is no lie in the statement that says communication is key. Sometimes, conflict is born from a simple misunderstanding which having proper communication can solve. It also helps both parties understand how the other feels and how certain acts may have affected them.
Listening
It is one thing to speak, another to hear and another to actually listen. Communication will be ineffective if the parties are not actively listening to each other. One must avoid hearing to counter argue rather than listening to understand. In conflicts, the main aim should not be to be right but to understand one another and that can be achieved through active listening.
Weighing Options
After both parties have stated their pain points, it is necessary to review each others points, check what options are available in resolving them and pick out the one that works. One should be careful not to be selfish here. It is important to come up with options that work for both parties.
Win-Win
After reviewing the availabile options that can help in resolving the conflict, it is best to pick the one that puts both parties in a winning situation; one where they get something favourable or of the outcome. The solution to be proffered should be one that works for and benefits both parties rather than being one born out of selfishness. There may be a need for both parties to make compromises in order to get a win-win solution.
Thank you for reading! I hope this helps
Currently there is a big conflict in an organization I work currently, and I don't think all this listed option above would work. It might work The leader of the organization had some dirty s secret, he done issue with one of the board on the WhatsApp platform, another board member insulted the board member and said all his secret, a group that contains all worker and customers. The man was asked to issue an apology letter, instead he said all the secret of all other board and the leadership, all sexual harassment case and money laundry. Now everybody has been removed from the group, we are just waiting for the announcement of another meeting, so tell me what can be done