I have over 10 years of experience working in customer service. Currently, I am improving knowledge and developing web application services for customers by using Velo APIs (EditorX), standing up big-data analytical tools, creating and maintaining models, and onboarding compelling new data sets.
Previously, I was a Call Center Agent, where I analyzed customer experience on a particular product or services they are using from other companies and convince them to enhance their experience with us by using our products.
Competencies: data science, programming language learning, cloud computing, Python/Java/R, network protocols, framework automation, process optimization by giving tech-savvy ideas.
I have over 10 years of experience working in customer service. Currently, I am improving knowledge and developing web application services for customers by using Velo APIs (EditorX), standing up big-data analytical tools, creating and maintaining models, and onboarding compelling new data sets.
Previously, I was a Call Center Agent, where I analyzed customer experience on a particular product or services they are using from other companies and convince them to enhance their experience with us by using our products.
Competencies: data science, programming language learning, cloud computing, Python/Java/R, network protocols, framework automation, process optimization by giving tech-savvy ideas.