Premium customers of Spirit Airlines can enjoy a customer-friendly cancellation policy. Spirit Airlines representatives are available to assist you at any time and in all situations. All assistance regarding flight cancellations, rescheduling, and rerouting is available 24 hours a day. You can cancel your reservation or flight, but it is important to note that Spirit Airlines does not offer refunds for cancellations. If you cancel your Spirit Airlines ticket or booking due to a personal change in plans or other reasons, a refund will not apply. However, you can ask for a refund if your flight is canceled by Spirit due to operational, technical, or natural disasters. https://www.flytospirit.com/speak-to-a-live-person-at-spirit-airlines/