My Research on the Digitization Effects of the Pandemic

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Avatar for janatyler
3 years ago

The ovid-19 Outbreak continues to affect the world. While successful results were obtained in some countries, second wave claims started to come to the fore in some regions. Many economic sectors were negatively affected by the epidemic process. Small SMEs and small tradesmen seem to have been adversely affected by the aviation, tourism, manufacturing sectors, as well as some of the retail trade. A significant part of the services sector has come to a standstill. Employees in many business areas lost their jobs. In addition to being exposed to the health threats posed by the virus, people had to lock themselves in their homes.

As the restricted and restricted activities increased, working from home, internet use and TV addiction started to become widespread. Business and social meetings held face-to-face in physical spaces have been moved to digital platforms. Portable computers, smartphones, tablets and digital services have become of high priority and importance among the most important elements of human life on a global scale.

When we evaluate the developments since the beginning of the epidemic, it is understood that the digitalization of services and the adoption of online working style will become widespread throughout the world. Another reading of this situation can be in the form of the substitution of people with automation in many business areas. Although taking the digitalization orientation as a general acceptance, it would be appropriate to take a closer look at some sectors and fields.

As people stay at home, there will be an increase in both the quantity and variety of smartphones and software applications used with these devices. In addition to this process spreading digitalization, new applications will be developed for services that have not yet been digitized before the epidemic. Therefore, it would not be wrong to say that new business opportunities will arise in addition to the negativities of the epidemic. On the other hand, after the end of staying home due to the epidemic, many consumers will continue to benefit from online digital services by perpetuating their new habits. It is not surprising that the role played by digital devices such as smartphones during this period is stimulating the markets for them.

One of the situations created by being closed at home was the disappearance of outdoor activities. While such entertainment and 'time consuming' options cannot be used, we observe that the interest in mobile games in the cloud computing environment has increased. Especially young consumers are likely to turn to new games on the Internet or download such applications and use existing games to become widespread. In addition, the usage times of such games will also increase. The digital game industry will gain positive business opportunities from the Covid-19 outbreak.

During this period, many TV channels had to cancel programs based on outdoor or participation. The arrays cannot be resumed. This situation increased the interest in watching movies tremendously. Netflix etc. digital media such as film and so on. Relevance to broadcasting services is on the rise. On a global scale, the unexpected increase in the use of these types of Internet streaming services has led broadcasters to limit image quality. Considering the growing interest, it is understood that this sector is open to new jobs and earning opportunities.

Increasing online and digital use in all areas provides businesses of all types with the opportunity to collect much more customer / consumer data. In this way, businesses will gain more real-time information about customers' new habits and trends. For example, this will lead broadcasters to work more effectively and efficiently in content determination and product development. It is clear that this will be a driving force for the development of technologies called "big data and analytics".

Clues have begun to appear that what happened during the epidemic period and the perceptions about it will cause some changes and transformations in the business-business ecosystem. In this context, it is understood that big data and analytics, cloud computing, common and / or remote working tools will come to the fore.

New information, communication and manufacturing technologies imply the substitution of human beings with machines, which can be considered serious depending on the sector. The epidemic process makes digital transformation inevitable for businesses and businesses in labor-intensive sectors in terms of the number of employees. It can be said that this situation envisages an intensive digitization - explicitly or implicitly - in the fields of public services, health and education systems as well as private enterprises. Given the claims that virus outbreaks may become permanent, human-machine interfaces can be considered normal to replace the intense human presence.

Making such assumptions about human resources and employment is not considered too ambitious. The substitution of human by machine in certain workplaces has a lowering effect on the employment rate. With the increase in unemployment, there is a decrease in average wages. Businesses may require additional skills to do more than one job for their recruiters. In this context, career characteristics of candidate candidates may need to be diversified.

Let's go back to the new kind of structuring in businesses. As companies prepare for virus outbreak-like situations, they will need more online and virtual applications. This means that the services delivered from the cloud will diversify and increase. The reliability and scalability offered by cloud computing platforms will allow businesses to cope more easily with unexpected and / or unplanned demand uncertainties. Considering that cloud applications are less costly than investing in an enterprise level computer system, it is seen that they are a suitable option especially for SMEs.

We quickly started to see remote working examples in the field of education. Applications such as Zoom, Teams, Click Meeting, Skype are used for distance education and personal development. On the other hand, the preferences of businesses to work from home will also ensure that such virtual applications become widespread and permanent. Given that working from home will become increasingly common, this means replacing desktop computers in businesses with portable devices. Therefore, the demand for portable computers is expected to increase.

Another result of the understanding of working from home and / or flexible is to decrease the need for physical space in the workplace. Again in this context, especially office-type structures (such as management, working, etc.) can be expected to change in terms of functional and spatial qualities.

Looking at the state of the industry, it is seen that the most adversely affected by the Covid-19 process are the manufacturing sectors. We observe the same situation in agriculture and services sectors. Lack of labor has caused large, medium or small businesses to close or shrink in production volume almost everywhere in the world. On the other hand, large outsourcing companies and businesses working as suppliers to them were also adversely affected. Robotics, machine-machine interaction, Internet of Things, and autonomous assembly lines can help deal with such crises by minimizing human intervention. This is exactly the transformation described as Industry 4.0. In summary, it is the trend that is expected to accelerate the Industry 4.0 transformation of Covid-19 first by idea and then practically.

The change and transformation activities described in this article are; While it requires local network improvements, a much more important need will be regarding the speed and quality of the Internet. Global work and investment will be required to improve infrastructure and increase mobile Internet and broadband use. The 5G implementation process can be expected to accelerate.

Covid-19 came to the world's agenda as a cluster of disaster and negativity. But as always, it will be the igniter of the formation of a new world. We will see the good and the bad in time.

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