@Thisisfaith_17

Hello awesome people!. Good afternoon/good morning to you guys. I just want to share my heartfelt thank you to my very first sponsor @BCH_LOVER. More blessings to come to you sis. You've been my supporter here on read.cash as a new user. I really appreciate you. Thank you again. ❤️❤️❤️ I won't waste your sponsorship on me. I will strive hard to write more articles.

My Patience is Tested November 16, 2021. Hello awesome people! I'm here again. Welcome to my blog. Today, I will be sharing to you my not-so-exhausting-day to you guys. I hope you will like it and you will bear with me. I had enough sleep today unlike those previous days which I'm having a hard time getting back to sleep when I'm awake by any noise. Getting enough rest is the greatest product I could get in a day. I'm fully charged! I have enough energy to do my today's task. So yes, December is approaching, rainy days has come and year is yet to end. Giving gifts would be very exciting. I'm planning to give Christmas gift to my relatives. So, I need to receive my full salary on my next month's pay. For this month's attendance I already got one absent due to the menstruation cramps. I had to use my sick leave. I started my shift at 6pm. The rain is still pouring down the street. Theres a little of wind too. I getting my pc ready for work 30 min before my shift. But I was having some internet issue. So what I did is I kept on resetting my wifi kit since I can't connect to VPN. After maybe 3 times, finally I was connected and continue to set up my tool. It was really a bad time to start a work. Fortunately, I logged in on time. I got my first call at 7pm. The struggle is real as customers can't hear me well. I've really tried to assist her as much as I can but my patience is not good enough. She hanged up on me. She had called us for three time and still, she's being connected to me. What an unfortune customer. It makes me so sad because I can't do anything. Internet connected is out of my control. Customer was so mad at me. She said "pls, do something so you can help me". I'm feeling weak and exhausted. There was this heavy rain which is an obstacle for me to hear customers voice clearly. But still didn't stop. I mazimise the volume and listen carefully to the voices over the phone. At 12am, my internet connected is getting fast since there's not much user at that time. I can hear them well already and they can hear me well too. Unfortunately, at 12:54 power is out! After an hour, it's back. Set up then log back in. In 30 min, power is out again. It's out for maybe 3 times already. Same drill, set up and log back in. It was pretty much a lot of work and patience. But it's fine I need it. The time I need to set up my tool is approximately 15 min. Imagine, I consumed 45 min just for setting up. I can feel my back pain. I wanna scream out out of anger. My good mood has change gradually. It started from the bad internet connection, the heavy rain plus this power outages. Due to those minutes I'm logged out, I need to extend that is equal to time I'm not log in. I need to cover my staff time. 3 am is supposed to be my end of shift. Otherwise, I'm not. I asked our team lead to check my staff so I will know on how many minutes I need to extend. So here it is. Everyday, we should complete a 9hrs of staff time. So based on the picture above, at 3am I only have 7:36:15. Thus, I need to extend 1 hr and 24 min more. I'll be out by 4:24 in the morning. I hope I can make til then. Realization. Nothing is permanent. So I don't need to stress myself too much. This/ everything will come to an end. Patience is virtue. In an hr, what if, I go to sleep rather than waiting for the power to be back on? Then, I can't finish my 9 hr staff time now. Hold on a little longer for there's something good to come. Goal setting. If I don't set my today's y goal to receive my full pay in December, maybe by 9om I already gave up. Endurance. For us to survive we must know how to endure coz we cannot experience easy things all the time, challenges and obstacle are there too. They make us strong. Lead image from unsplash That's all for today. I hope I was able to impart some learning to everyone today. About you, what have you learned on my experience? Comment down your thoughts.

+1 more

I'm getting Pressured again *Hello,* *what's up awesome people? Today, I will share to you dear readers about the pressure I'm facing. And how I deal with it. Happy reading!* *A huge thanks to the awesome people who showed their support to me as a new user.* @BCH_LOVER@Greatwolfman @Ecstasy *and to @QueenRaay. Check their works too.* Each one of us are facing different pressure in life from work, from home, and from the community. Let me share to you the pressure I'm in at work. Since they changed our manager, metrics change too. It's definitely okay! But the changes in the metrics had changed every month. It maybe because it vary to the needs of the customers and the satisfaction of our clients. It's not easy coping with the change like every month. There are months, that we are just chillin' and we are having low numbers of calls, we can sleep or doing some stuff online. We offer survey in a particular type of call. We transfered customers to the survey line at the end of the call and they will rate us as well as the product we offer. Promoter is what we call to those calls we have passed and detractors for the failed and neutral for the 50% rate. Part of the metrics is to pass it. The passing percentage is 85%. 85% is the average we get from the number of surveyed calls. So, yes we are given incentive for passing it. It's awesome right? However, for not passing it, it will affect our performance. I have received caf before from it. Where your those calls where you i failed were listened by the manager and they'll attach the things I shouldnt do and I should do. And I'll have to acknowledge it. Thereafter I received the caf, calls with survey have been monitored. Everyday, our manager and I, will do call listening. After the call, I need to tell boss the synopsis of the calls and will tell our manager the mistake I've done on the call and how should I coorect it next time. I'm a shy type person. Ain't that expose to socializing to people especially to a boss. That experience was a nerve racking one. It was my first time getting caf for almost 2 yrs of being in the company. Not to brag but I was one of the agents to geta most of the promoter each month and in fact I was the 2020 agent of the year. So, that was not anticipated by me and my team. CHT or call handling time is the average time it takes to handle a call. It was 490 swc before but now it went down to 290sec. So, it's 200 difference. We need to make lot of adjustment during the call. Things we should improve: Call listening skill. We need to be more attentive in getting their concern. Most appropriate question. Choosing the right question that will lead to the moate easiest way to resolve the concern. Providing clear instruction. Sentence structure is very important. Explain to them sa wssy sa they coils undersatns the instruction easily. Assurance and positive scripting. Giving assurance taht you are capable of helping and resolving their concern is essential. And avoid giving negative words as much as possible. Quality assurance is no problem for me. I cn easily pass it. Im already expert in nagiviting the tool and the resources. I always make sure that I provide quality call. Call flow is always in my mind and parameter of QA is always in front of me. I never want to receive caf anymore. Like who likes it right? No one. Hopefully this November I won't be getting any detractor. We don't know if the customer will fail us or not. I have technique to avoid it actually. I always observe the mood of the customer. If their happy, disappointed or satisfy of our service. If they are in a good mood and i was able to resolve the concern. The call flow is smooth then this is how I ended the call: I do a recap always as much as I can and this is how I connect them to the survey line. "do you have few second for. Quick serve?", then if they will say yes. I transfer them immediately. And if its a bad call. I just say "stay on the line for a quick survey." No matter what technique we do, the decision will still be up to the customers. How I deal with the pressure: I take note of the reminders and suggestions of our QA and Team Lead and i also practice them. I stay calm and positive. It helps me a lot. The way how I take each calls. It makes me feel better and stay focus. Stay focus to the goal. I always make sure that the quality is there and always get the undertand the customers feeling and situation they're in. Make them feel heard and cared. I don't show my pressure and stress to much to my Co worker. In fact I cheer them up and get more promoters together. When we i can feel that it's too much for me. I ask to take a leave for maybe 1-2 days. I do meditation and realize some things and then I get better. I always asks help from my team when I needed. Asks some advice. Be a friend to yourself. When things get wrong don't forget to treat yourself better. Take a break and do something to make yourself at peace. Always have a faith. Faith here👋👇 That's all for today dear readers. How about you? How did you deal with the pressure in life, and the stress? If you have reaction or question you can leave comments below. Thank you. Lead image from unsplash. . You can read my previous article from here https://read.cash/@Thisisfaith_17/unconditional-love-051754ec

Hello awesome people! Faith here. I haven't posted any article yet since I published my previous one entitled "Unconditional Love". There's a lot of things I want to write but I'm still busy with my work. What I do during my spare time is to read other people's work and leave comments. That's my way of catching up with you guys. See you on my new article soon☺️ Hope you will like it.

Unconditional Love *Hi awesome people! On my previous article I tackled about my Kind of holding on to something good that is going to happen on my journey here. I hope you bear with me as I share to you my unconditional love to my father. What kind of parents do you have, were they authoritarian or authoritative type of parents? Do you love them in spite of what kind of parents they are? Do you think of helping them when you grew up? What maybe the feeling of losing them?* Pain. We had different pain: physical or emotional. Every so often, we tend to feel it to remind us that we are still breathing. I had experienced pain and grief when my father left us. All my life I have been doing my best trying to prove my dad that I am a good daughter, as well as in academic, I can graduate to college and find a good job to be lifted them out of poverty. I become that person because that's what I've felt they way he talked to me and treat me like. Despite his authoritarian parenting I really do love him so much. I know and understand where he is coming from, what are those sacrifices he had taken for us. December 2019, when I passed the licensure exam for teachers. I was employed a month prior to that. On my first pay, though I have bills to pay, debt to pay(debt I had for expenses to get a job in the city coz the money my parents gave me isn't enough), I still give them financial support. I never think of my own desires. In the next year, in October 2020 after his birthday, he was hospitalized for almost a month. I was so concerned about him. I can't even go home due to the pandemic and due to the expenses I had to deduct from my salary. I'm thinking about giving them the money instead of me going home. 2021 has come. When quarantine was lifted, I hastily packed my things and go home. I was working from home. I was able to take care of him and our youngest sibling. Everyday I witness his sufferings. Mom had to take him a bath every other two days because he can't bath himself. He had hiccups from time to time. His gums is bleeding. It was so painful and heart breaking seeing him like that. Every single day, I have these questions on my mind: " what if we lost him? I can't lost my father", " I do not know what to do if that will happen", "what will happen to us? ". Then, my most scariest time has come. He Left us💔😭 I always pray to God to give him long life. He only gave me one year and 8 months to pay off his sacrifices to me. Yes, he was an authoritarian father, a drunkard and a gambler person but I love him so much. He may not be the best father in the world. He's not perfect nor an ideal type of father but he is my everything. I drew my strength from him. But I can't now, he's gone. Though we can hardly see papa at home, we have bondings that we can never forget. I missed tickling him, and teasing him like "he's ugly, he had an uneven teeth and anything. Papa hurts me a lot before thru words and actions. I get easily hurt by him. He was harsh at me sometimes but I know he cared for me so much. I only have few friends who visited me at home coz he doesn't like me to hang out with them and bring me to anywhere else. I'm not allowed to have a boyfriend until I get a job. We had argued multiple times, yet I regret it. I always pray to God that I hope my papa is with him now, happy and comfortable. I missed him so much. To those who still have a father treasure them, love them, express your love to them every single day while they are still alive coz once you lost them you can't do it anymore. There are so many things I want to give to him, words I need to say but I can't now. The love I've shown to him isn't enough on how much he really mean to me. I love you, papa😭❤️🙏 That's all for today. I'm crying while writing this article. I can't help it. I write this article because I missed so much. Have a good one awesome poeple. I'm looking forward to reading your comments below. Spread the love. You can also follow me on noise:https://noise.cash/u/Shinhye24

+1 more

Hold on... *Hello awesome people! How's your journey so far? Today is Monday. The first working day of the week. I hope you have a nice day ahead. So here's my journey since day 1 on readcash*. **Today is the 4th day since I created this account. Feels like the old days, reading and commenting articles that caught my attention. I was bumped to the piece of @greatwolfman. I liked his article and I left comment. He then visited my profile and read my very first article ,he left a comment, upvoted it and he even subscribed me. So, I really do appreciate him being the first one who gave me motivation to keep go on. I hope that he'll be blessed more abundantly with more upvotes and subscriptions and to those whose generous enough to make us new user happy..** Anyways, I'm still trying to read more articles day by day and night by night since I'm working at night. When we have high avails then I have time for noise and read. Be persistent and have courage to reach our dreams,right? This is actually my second article. I'm going to share to you the journey of my 4th day here. As what my friend told me to earn from this we have to read and comment to the articles and other and write articles too. In order to not to be spam I need to leave comments at least 5 prior to publishing another article. Ain't that fast to write an article. In fact maybe I can only write 1 or 2 articles in week. And I don't have so much topic to talk about. Ain't a language person. In fact I hated English. I just don't like it haha.. I don't like literature too. One of the thing my friend told was that my article should be 5min or more to read. I don't think I can make it but I'll try it to the best I can. I have read some article about trading but I still don't understand it. Since I would like to do trading too in the future then I might need to read more. I had shared my articles link on noise but I didn't get subscriber or comment. Maybe, my article is not good enough. Those doesn't stop me from keep moving. I'm an emotional person I get easily hurt and I also get easily be happy. Im just an ordinary person with an everage IQ,, I can say. I never dreamt to be the validictorian at School or win a quiz bee or become a president as an SSC. However, I'm dreaming to be a bch earner. So I read more. I attract those dramatic article. I have learned things. Be kind even if you have been betrayed before. Respect everyone coz we all deserve it Being pretty/beautiful would be nothing if you have an ugly face Be a hard worker for your goals coz no one will reach it for you and laziness will bring to nothingness Breadwinners ate selfless,be kind to them too Be patient coz God has his prefect time for all of us I really wanted to know about trading I hope that some will help me and I will thank you then in the near future. Thank you to the writer who inspires me everyday to hold on. Everything will be paid off. Again persisted and courage. Fighting! Lead image from unsplash❤️ You might want to read my first article: https://read.cash/@Thisisfaith_17/come-and-meet-me-f95c3580

Come and Meet me *Hello awesome people! I actually posted short post on the day I created this account. So yeah, this my new account here. I get rid of the old one since I created it maybe about 7 or 8 mos ago. It only had maybe 4 articles I posted coz I was a busy person. I just want to get started to this platform again and maybe make more time than I spent before.* Let's get started! I want to remember this very first article I am going to publish as YOU getting to know me. Today is November 7th, 2021. Since everyone is raised in a different family, so let me start giving you some side of me being in the family. **FAMILY** We are 6 in the family, no, 5 i mean and I am the eldest and only daughter and a second child of my parents. We lost our father just this year and I actually posted an article about it on my prev acc out of the sadness I felt. Anyway, Im the first one who graduated college. Way back high school, we tend to argue with my siblings coz I am very particular in organizing the things at home, keeping the home clean and of course, and everyone should have atleast assignment at home. 😅 and you know most of the boys don't care about it. I was a papa's girl. Ain't that close with my mother but I love them both so much. I have this thought in my mind that they didn't love me. I don't know, I just felt it but it doesn't change the love I have for them and even to my siblings. **To my grandparents,** College days aren't all good. Sometimes, my parents had a hard time finding money for my allowance and then grandma sometimes gave me money secretly and says"don't tell your mom that I gave you money". Who can relate to it? The parents of my mother are very affectionate to their grandson and granddaughter. Thus, we also love them so much. If I have extra money, I always give some to them. Not as a return of their goodness to me but as them being a good grand parents to us. I even bought lola(grandma) a cake on her birthday just this year. **My favorites** I always like Brown and pastel colors, from shoes, wallet,bags and some other stuft except for lipstick, of course😅. My cousin Charlotte knew about it since we had lived in the same roof before. Moreover, Charlotte is my favorite cousin. I adore her that much. She's the only cousin I have whom I can share my problems with. we don't hang out often since she's busy with her small business and I'm busy with my work and some personal stuff too but when we're together, we won't run out of topic. We talk so much when we're together. Haha I don't have a fovorite sibling since I all love them fairly. I'm a type of sibling like I will do everything to make them happy in anything. Whenever they need me I always make sure that I'm there for them. In fact, I'm the one who sends our younger sibling to college. Though, there are times that the money I have seems not enough but still his allowance should always be a part of the budget and I make its enough for his weekly allowance, unlike when I was in college. My favorite person is my boyfriend. He's always with me during my downfall and joyful period of my life. He makes me happy. He makes me go out of my comfort zone. He is the person I have who gave me flowers and chocolates on our nonethsary and anniversary. If you have someone who turns your darkest days to a bright day, as much as possible fight for them. **In terms of luxury** After I graduated college and earned the license, I become the breadwinner of the family. I tend to forget buying expensive things for me. During my payday, I just treat myself with foods and male myself full. That's all! Seeing my family happy and living a way comfortable is enough for me, its makes me so happy. **I like doing and going..** Beaches. You can see sunrise and sunset there. Hearing the sounds of the wave is a music to my ear. They made feel relax and meditate sometimes. Realizing my problems and getting to know me more. I always choose to go to beaches rather than going to an adventure places. Adversities in life. They were my twin. They also make me strong everyday. I'm n indoor person. Rather than visiting to places I'd like to just stay at home. Cleaning the house and taking care of our youngest is very satisfying to me. I felt productive. I overjoyed cleaning the house while music is playing. I like classic music. Their meaning are very heartfelt. Seeing other people suffer and in pain is so much hurtful for me. I always pity them. Sometimes, I'm afraid to help coz maybe my help was rejected before. It was painful. At times, I offered help when I can. To all breadwinners, We get exhausted in evrything but preserverance, passion and drive is we need to keep going. To all bread winner, I know it isn't just a cup of tea to fight our silent battles and all. Remember that all of this will be paid off soon. I know we had lost our own dreams to fulfill others dreams but one day will come to us and we will be given enough opportunity to be more better and be successful. Things we desire aren't our thing anymore, instead we think of our families needs. Sending hugs to everyone! That's all for today. Have a blessed Sunday everyone! Thank you for dropping by. Nice meeting you guys. Lead image from Google.. If you want to know my daily activities you can see me at noise.cash too. Here's the link: https://noise.cash/u/Shinhye24

Hello read cashiers awesome people! A beautiful morning/ evening from here to wherever you are. I am so blessed and feeling so bliss to learn about this platform. I hope that I can get to know more about this and to get along with the people here. Thank you so much to the creator of this platform. They're really awesome and can't think of any words to thank them. I also have a noise account. You can see at https://noise.cash/u/Shinhye24. This is by the way my new acc here on read cash. Looking forward to reading and writing articles.