Shopee Tips: 7 Buying Tips
Ready to discover a wide range of products available on Shopee mobile marketplace? Whether you are interested in fashion, gadgets, accessories or toys, we have it all. Here are some tips for your Shopeeholics:
1.Shopee Guarantee got you covered!
One of the problems with online shopping is ensuring secure secure payments. We understand that safety is important to you. That's why we created Shopee Guarantee to protect all of our users. It is a payment method that is covered under Shopee whether you pay by a credit card or bank transfer. With Shopee Guarantee, you are protected with every purchase you make. Your money will be held by Shopee until you confirm the arrival of your purchase. The funds will then be transferred to the seller. Receive your order, or get your money back. Find out more details on Shopee Guarantee here.
2. Know your seller
Do your homework. Check your seller's feedback, reviews and ratings on his/her profile. Make sure you are purchasing from a reputable seller to ensure quality products. If there are any discrepancies regarding your purchase, please click here for our Dispute Guidelines.
3. Read the information
Every seller will have his/her unique house rules. Read them thoroughly as this information will be displayed on the seller's profile (e.g. trades, price negotiations or any preferences). The seller would appreciate it if you read them beforehand to ensure a smooth and pleasant shopping experience.
4. Use Shopee's in-app tools
Keep track of items and sellers you’re interested in by marking them as favourites or adding them to your shopping cart. This helps you to compare prices and allows you to quickly contact the seller once you've made up your mind.
You can also contact the seller directly through Shopee's "Chat Now" function to negotiate the price or request for more information. Please be aware that conversations made through the app will be recorded and handled in confidence by Shopee.
5. Check listing details
Before placing an order, check all listing information provided (e.g. delivery time, mailing address, contact numbers, etc). If necessary, don't hesitate to ask for more details to ensure a smooth transaction.
6. Check your item
Once you have received your product, do a thorough check. If your product is damaged or not as described, you can request for a return or refund within 24 hours. If you are meeting up with the seller personally, ensure the product is exactly as described before making the payment.
7. Share your experience
We are building a community here at Shopee so share your experience! Show appreciation for your seller and remember to rate or write a review for the product and/or seller after the deal has been made. Your feedback will help fellow buyers make a better choice.