Just wanna share some funny moments. These are not my own experience.
Agent: Do you have sensual AIR in your home? (supposedly Central AIR)
Customer: Say what?!
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Customer: Great! I'm connected to the internet now. Thanks! You saved my day!
Agent: You're welcome, Mr. Customer. I'm happy to help you out with this. And just to make sure you are connected now, can you go to another website, please?
Customer: Hmmm... What website? Any website?
Agent: Yes. Or you can go to www.hothothot.com...
Customer: ooooh... (typed the website) HAHAHAHAHAHAHA you got me there!
Agent: Were you able to view the site, sir? (grinning. trying hard not to laugh)
Customer: Haha yeah! Thank you again!
hothothot.com is a website that sells hot sauce. I think the customer meant something else.
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Agent: Can you tell me what lights are on in your modem?
Customer: The ethernet light is solid green, the power light is also solid green, the DSL light is blinking red... Sometimes they all just blinks.
Agent: Oh your modem lights look like Christmas lights. Merry Christmas!
Customer: whuttt??
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(checking if the customer is eligible for solar panels)
Agent: Is your roof free from obstruction from the walls?
Customer: Walls?
Agent: I mean the sun? Is it free from obstruction from the sun?
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Agent: Thank you for calling, my name is Juan, is that correct?
Customer: How the h*ll would I know?
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Agent: Can I put you on hold for about 3-5 business days, sir? (supposedly 3-5 minutes)
Customer: (Hangup)
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Agent: May I speak with Mr. Smith, please?
Customer: He's deceased.
Agent: Can you give him my message, instead?
Customer: Daf*q???
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Agent: Hi, I'm looking for Mrs. Smith?
Customer: Me too...
Agent: I'm sorry?
Customer. I'm looking for her too.
Agent: .........
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Agent: Can I hold you for a while, sir?
Customer: haha not too tight and not while my wife is here.
Agent: ........
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Agent: (looking at google map) I can see your house has a compressor outside, is that correct?
Customer: WHAT? Who are you????
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I like that Christmas Lights 😁😁 nice one 👌