How to fix the issue of Roku error code 009

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3 years ago

Are you getting the issue of Roku error code 009 on your Roku device and are not able to do anything? Well, if you are then you must understand that your Roku is not able to connect to the Wi-Fi. Also, you might try the basic troubleshooting of restarting your device and you’ll see that it might resolve the issue.

Roku is one of the best streaming devices for your favorite movies, TV series, sports, and entertainment. You can stream your favorite new channels, movie channels and order a movie as you like. But when Roku is not connected to the internet, it is going to give you an error. 

Now there are many ways you can fix these issues but those steps are followed by the people who are technically advanced. It is because nobody wants to harm their own device and create a mess that was not at all expected.

Roku error code 009 states that even your Roku device has made a connection with the router but is not getting the internet or the Wi-Fi service. It means that your Roku device is not recognizing the wireless signal projected by the Wi-Fi.

The message will start to display which will read ‘Unable to connect to Wireless network’ or the Roku error code with the specified code number. Let us see the troubleshooting steps to resolve the issue:

Follow some of the tips mentioned below in order to solve Roku Error Code 009:

You must check the network connectivity in order to eliminate this cause firsthand. This way you will check your internet connection whether it is working or not. You also need to make sure that your Roku device receives the wireless signals. 

The second step is by trying and updating your Roku firmware. As it may be the case that you are receiving the error due to outdated firmware. Update it as soon as possible. 

After following such basic troubleshooting steps, you are going to know exactly where you stand and what might be the issue behind it. If this is not the issue, then this step is going to eliminate its possibility. 

If you are not able to find the issue, then it is time that you must shift to some other troubleshooting steps to fix the issue. This is because solving the Roku error code 009 might take time. 

Wi-Fi issue:

Most of the time, you are looking for a solution in the wrong place. Before you move on to your Roku device, make sure that you are checking your Internet connection. 

What you really need to make sure of is whether your internet connection is working properly or not. Make sure that your Roku device is working popularly and they are receiving proper signals as well. 

Make sure that the Wi-Fi signals are proper and there is no disturbance at all. 

Reboot the Roku:

There are at a time when the issue is nothing but just a glitch. Well, when that happens, you need to follow the troubleshooting step for restarting the device. In order to do that successfully, you need to make sure that you switch off the device first.

After that, you need to plug the cables out. Then, you need to wait for some time for at least a minute. After the minute is over, the to connect the wire gain a see whether you are able to resolve the issue or not. 

If you are still facing the issue, then there might be some other issue that is the culprit in this case and thus you will follow the next step.

Install the firmware update:

Sometimes, the issues that you are facing is due to authorization problems caused by outdated firmware. There are various issues that can be caused by outdated firmware. This is the reason why you could be facing such errors on your Roku device.

This is why it is recommended to update the router’s firmware from time to time.

If you are not able to resolve the issue then take help from our technical experts. 

They are going to provide you with all the necessary information and guidance that will be beneficial for your product in the future. 

Our only main goal is to fix the queries of our users quickly. Anybody who is facing the Roku error 009, we are going to diagnose it and repair it in the best way possible. We will provide you with the best solutions!


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