With its most basic definition, artificial intelligence (AI), which enables computers to bring solutions to complex problems like humans, is one of the leading technology trends of today. AI, also known as the new electricity, is drastically changing the way we work and live.
The applications that can be realized with AI are also very diverse: digital assistants, driverless vehicles, real-time translation services, image processing applications, drones, AI-powered physical robots, personalized product recommendations, etc. Besides, artificial intelligence is also used to detect cancer early. , to read fairy tales to young children from the voices of their favorite characters; fraud detection in financial transactions, price comparison or scanning academic articles to discover new inventions.
Today, corporate companies use artificial intelligence to gain more competitive advantage, cost and time savings. A 2020 survey of senior executives by leading research firm Deloitte reveals that AI is now applied to support different goals in businesses: Making processes more efficient (28%), improving existing products and services (25%). creating new products and services (23%), improving decision making (21%) and reducing costs (20%).
On the other hand, the speed of developments in the field of AI and the point reached cause concerns among end users. AI-driven discussions often start out like this: “Will artificial intelligence take over the world by threatening humanity”; “When will AI take our jobs”; “Are we being monitored or constantly monitored with virtual assistants and smart devices” … Beyond these discussions, AI has begun to deeply affect both our daily lives and our business processes. To be aware that we live in the age of artificial intelligence; Being able to accurately analyze the application areas and effects of AI is becoming more and more important every day. For this reason, it is very important to closely follow the developments in the field of AI and to make plans for its integration into our business. Danger bells will be ringing for those who don't care about the progress of AI or think it's too soon.
The foundations of AI, which has an important place in our lives today, were laid almost 70 years ago by Alan Turing, who is described as the father of this discipline. Since the beginning of early work, the main goal has been to make computers behave like humans. Although some technology giants claim to have passed the Turing test as of the current period, there are many years ahead of such progress in reality (Turing test refers to the situation where it is not possible to distinguish whether the answers to a question asked by a human are given by a human or a computer) . Machines that give humane reactions to uncertain processes, understand natural languages, understand our world as much as the human brain, and make connections have not yet been fully developed.
Hello to Artificial Intelligence of Things (AIoT)
The concept, called Artificial Intelligence of Things, consists of the interaction of two important technology trends, the Internet of Things (IoT) and artificial intelligence. Instead of AIoT internet-connected devices only generating data; It means that they learn something from the data they collect and take the necessary actions automatically. Digital assistants, who understand your speech and give you the necessary answer, are one of the most concrete examples in this field.
Similarly, offices smart with AIoT will not only report how many people have been in the office and how long; At the same time, it will be able to make decisions on interior lighting and heating to save energy. We can give AIoT refrigerators as an example from our home. It will scan the products in these refrigerators and present you with recipes which dishes you can make from the materials in your refrigerator.
They continue their testing processes at “7-Eleven”, one of the largest supermarket chains in the world, with an autonomous camera system that detects theft in supermarkets using artificial intelligence and can send instant notifications to the required person.
AI powered chatbots
Chatbots, or in other words, chatbots, which are one of the most popular applications of AI recently and have become quite widespread, have also evolved to provide a good customer experience. The increase in the responsiveness of these systems and the fact that they offer more personalized services increase the interest of customers in these services.
An AI-powered chatbot uses natural language processing and machine learning to better understand what the customer needs from what they are saying. As we begin to better understand local terminology and conversational details, these systems will enable more natural, closer human-level communication. There will also be an increase in tasks that AI assistants can perform.
AI assistants will be able to better recognize the voices of different users, providing more personalized experiences. In 2021, we will see many digital assistants integrate the services we are used to, thanks to open platforms. It is already possible to call a taxi, order finished products, make restaurant reservations (when they are open, of course:)) and buy plane tickets through these assistants.
