There is no doubt in the fact that the Alexa device is capable of performing a number of different unusual tasks. A single Alexa can control all of your smart home devices. No matter what you are doing or where you are sitting, ask Alexa to do something and in the very next moment, the task would have completed. If you are someone who loves to ask questions, Alexa is there for you. She can tell you the latest news, jokes, and salaries too. Everything seems to perform with the Echo device except Alexa Offline issue.
What is Alexa Offline issue?
If you are not aware of the offline problem in the Echo device then we are here for you. It is a clear fact that the Echo device depends on a continuous power supply and internet connection. It could be possible that your internet connection might have stopped working and hence your Alexa Won't Connect to WiFi.
In this guide, we are going to tell you all the possible reasons required to fix the problem completely. You can also ask our experts to fix the offline problem in Alexa. Dial the Alexa Helpline Number now +1 801 447 5163.
Possible Reasons Behind Alexa Offline Issue
It is very necessary to know the reasons why your Alexa is Offline. We have already researched some possible causes for why your Alexa not connecting to the internet.
Wifi Connection Problem
A weak or outdated wifi connection could be responsible for the Alexa Having Trouble Connecting To The Internet. Hence, you must check the status of your wifi device.
Gap Between Echo And Router
The echo device might be placed far from the router. This is the reason why Alexa is facing issues while connecting to the internet.
Network Blockage
The devices like baby monitors, microwaves may creating a network blockage. This is why your Alexa Not Working.
Basic Tricks To Troubleshoot Alexa Offline Issue
Still not resolved the Alexa Offline issue? Don’t worry, follow the below-given troubleshooting methods now. Apply the steps one by one and your Echo device will be connected to wifi again.
Update Alexa App
We know that you forget to update the Alexa app. Although all the apps are used to update themselves, sometimes we used to change the settings and choose the option not to update automatically.
This is why open the play store or app store and update the Alexa app now. An outdated app could be responsible for the offline issue.
Check Your Wifi Device
Don’t forget to check if your wifi connection is working or not. This is one of the most important reasons why Alexa Not Connecting to Internet. Connect any other device to the same network and check whether the issue persists with the wifi or something else.
Check the Wifi Password
You might have changed the wifi password and forget to update it on the Alexa app. This is the reason why Alexa is not able to connect to the internet. Hence, check the wifi password and update it now.
Move Echo to an Ideal Location
You might have placed the Echo device outside the connectivity range. This could be one of the reasons behind the Alexa Offline problem. Hence, change the position of your Echo device and move it a little close to the router.
Conclusion
A good speed wifi connection is very much necessary for the Echo device. In this guide, we have discussed all the possible causes that could be majorly responsible for the Alexa Offline issue. No matter what, your wifi should be connected to Alexa for its proper working. If you are facing similar issues, dial the Alexa Helpline Number now +1 801 447 5163.