Yesterday, I wrote an article about Netiquette, what is netiquette, and the Core rules of netiquette. To those who haven't read it yet, here is the link;

https://read.cash/@damelindz/netiquette-84abd909z

Now, this article is about Netiquette of sending, replying emails, replying on social media, netiquette of confidentiality and sharing private information.

Netiquette of Sending

"Think before you click" remains the golden rule in initiating and sustaining conversation in the digital world. As creators and senders of information, netizens must follow certain rules.

Sending Emails

Message headers--When sending an email, always fill up the message header properly in the To field, make sure you enter the right email address of your recipient. There is also a "cc" and "bcc", to copy furnish other recipients with same email. Keep in mind that if you send an email to a cc, the intended original recipients in the To field will see their addresses. Fill up the subject line to be the recipient know what the email is about.

Body--In composing messages, don't forget the salutation. The use of "Dear" is acceptable for both social and business letters provided that you supply the appropriate title and the name of the recipient. For more format emails, use the title and the last name of the recipient. Never use "To whom it may concern" in business emails. If you are uncertain of the name of the recipient, you may use the company name. Wrap up your messages by expressing your expected response to it. End your message by thanking the recipient as well. Choose a simple readable font when writing your email.

Attachments--There are times when you need to attach documents, photos, or videos to your message. Know the file size and the file type that you need to send and take note of how the recipient will be able to access the file. Make sure to mention in your message that you have to attach a file in that email.

Sending messages in Social Media

The concept of "Think before you click" also applies when sending messages on social media. When sending messages through social media, some of the basic concepts in sending an email apply. Be polite and concise in the messages that you vompose. Is your message contributing to the conversation? Would it be helpful to the recipient?

Netiquette of Replying

Replying on Email

It is good to oracticebto reply to important emails promptly, especially those that need your attention immediately. Replies should be brief and concise, unless the original message demands an explanation. It should lead to answers and actions. In cases of large group messaging, it is expected of those in the email loop to acknowledge receipt of the message unless the email service provides a notification when messages are received. If you are not directly involved in a conversation that needs resolutions, you are not expected to participate, unless your opinion is directly sought.

Replying on Social Media

Replying on social media is less formal setting for conversations, but there are still some rules of etiquette that must be followed. BBC's website shares these points;

• Refrain from personal abuse

• Remember that your post are public

• Stay on-topic, especially when you're new

In replying, as well as in sending, always keep in mind how the recipient would feel or react..

Netiquette of Confidentiality

Technology has given netizens access to information belonging to other people. This includes photos, videos, and data. If one is not careful about their social media settings, personal information might be shared without them knowing it.

Asking Permission

Remember that while messages, data, photos, and videos may have been shared by some people publicly, this does not mean that you can freely use or share this content. The best to know is to ask for permission. Take note of the xopyright restrictions that might limit your use of the work. Permission is also necessary when networks and newspapers use post and comments from netizens as part of trending stories.

Sharing Private Information

Refrain from sharing other people's email address, their home addresses, telephone numbers, bank account numbers, and other personal information, such as information, if accessed by the wrong people, can do other's harm. In fact, the Data Privacy Act makes it clear that data obtained can be "retained only for as long as necessary for the fulfillment of the purpose for which the data was obtained or for the establishment, exercise, or defense of legal claims, or for legitimate business purposes, or as provided by law. Still consent is required. More importantly, the data is not to be amended without permission from the data owner.

Although often disregarded, proper netiquette is important in combatting the issues and challenges that have sprung from the advent of new media, especially social media. As a media and informatikn literate, you must uphold the concepts in this article so that you can help change new media and social media for the better.