Votiko understands that every business is unique. That's why, through Gujarat’s Votiko call center outsourcing services, Votiko provides a bespoke suite of specialised non-core business process management.
Healthcare: Their healthcare call center serves medical organisations, hospitals, and insurers throughout Gujarat with incoming and outbound services.
E-commerce/Retail: Whether you're a brick-and-mortar or online business, their retail call center provides PCI-compliant order processing and U.S.-based phone service that earns you recurring business.
Automotive: Votiko makes it simple for car dealers to outsource all of their call center operations, including appointment scheduling, customer retention campaigns, and lead qualification calls, with Votiko’s automotive dealer services.
Nonprofit: The Donor Care Center was designed specifically for nonprofit customers, and their fundraising team oversees over 200 community outreach and fundraising campaigns each year.
Providing High-Quality Call Center Services
They're well positioned to service businesses with clients throughout Gujarat. Votiko provides inbound, outbound, and multichannel services with tiered pricing based on the scope of the project and the average call volume of your firm. Their inbound phone representatives handle a wide range of industry-specific calls and enquiries, including everything from customer service to billing questions to appointment scheduling.
Through Votiko’s call center, they also provide PCI-compliant payment processing for retailers and medical providers.
Their in-house professionals provide results-driven outbound call campaigns ranging from classic telemarketing to consumer research. They help with data maintenance, customer surveys, and community outreach, in addition to conducting sales calls.
Depending on your clients' requirements, their Call Center provides multi-channel service. SMS reminders, virtual callback, and click-to-call services, as well as internet-based help via chat, email, or social media, are among the configurable offerings.
Take advantage of Votiko's outsourcing services.
Votiko is a long-standing name in the telemarketing sector. They now handle over 100 million inbound and outbound calls per year. In Gujarat, they work with startups, small businesses, mid-sized firms, and publicly traded multinationals. They are happy to offer top-notch 100% onshore services, but it isn't the only thing that sets us apart.
People: Skilled personnel are critical to their success, from their attentive phone reps to their top executives. They engage in personnel training and retention strategies to ensure you receive the best service and that their customer service agents appropriately portray your brand in an industry notorious for high turnover.
Certifications: They hold many industry certifications for data protection and do random compliance assessments to better serve our clients. All Payment Card Industry Data Security Standard (PCI DSS) standards are followed by our call centers. The Gujarat call centers are also PCI/HIPAA/HITECH compliant, and CMS audited and approved to meet all Medicare criteria.
With more than 30 years of experience, Votiko knows what it takes to succeed in a competitive sector with a diverse range of verticals. Their worldwide leadership team is skilled at offering general customer service as well as industry-specific services that are tailored to your company's needs.
To schedule a free consultation, call Votiko at 630-923-8357 today. They'll be pleased to talk about your marketing goals, answer your questions, and provide you with a free quote. Votiko’s onshore Call Centers can help your firm improve its customer service.