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In the world of work, two-way communication is vital

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Avatar for Yanadya
Written by   12
9 months ago

Many people only focus on being a good conversationalist. Because if one is able to become a good speaker, then when we speak in the forum, all those present will be silent and listen carefully. Moreover, if when speaking we are able to touch the actual problem and hit it, then without anyone giving orders, the audience will give applause in the form of applause. Even if the sentences conveyed feel very touching in the hearts of the audience, then they may give standing applause.

Being a good listener, is trying to understand, what he is dealing with. Avoid interrupting our interlocutor. Let him finish the conversation.

When it's our turn to speak, then try to provide an appropriate and brief solution. Don't be like people giving lectures, even though we may be lecturers. Especially when our interlocutor is facing a complicated problem.

"Listening is hearing with sense," said Wendy, a senior consultant for Outward Bound Indonesia. Many people underestimate the importance of listening in a communication process. Every day people talk, so every day they also communicate. Whereas two-way communication requires listeners who really listen to what is being said, not just the speaker.

In the world of work, listening to your opponent's conversation is very vital. Listening is like seeing an iceberg. We only see a little of the surface of the mountain peaks, but must be able to guess what is below sea level.

"Listening means concentrating on the sound, picking up its meaning, then reacting," says Wendy. Although it sounds easy, listening has some challenges. Uninteresting topics, disagreeing with the other person's opinion, and ineffective conversations are challenges that are often encountered when listening and listening.

From these challenges, there are several things that can be done to improve listening skills as well as improve the quality of communication.

Listening is a process of listening to verbal symbols with full attention, understanding, appreciation, and interpretation to obtain information, capture the content or message and understand the meaning of communication that has been conveyed by the speaker through speech or spoken language.

The Purpose of Listening According to H.G. dance

Listening to learn

Listening to Enjoy the beauty of the audio

Listening to Evaluate

Listening to Appreciate the listening material

Listening to Communicate ideas

Listening to Distinguish Sounds

Listening to Troubleshoot

Listening to Convince

Listening Functions Following are some of the functions in carrying out listening activities.

  • Make interpersonal relationships more effective

  • Obtaining information that is related to or related to work or profession

  • Can give the right response

  • Collecting data in order to make sound decisions

Listening Role

  • Language learning foundation

  • Supporting speaking, reading and writing skills

  • Streamer of oral communication

  • Information enhancer

Listening Process

  • Stage of hearing (hearing)

  • Stage of understanding (understanding)

  • Interpreting stage (interpreting)

  • Stage of evaluating (evaluating)

  • Stage of responding (responding)

From Listening we can "Cultivate a desire to learn, keep eye-contact, ask effective questions, and prioritize rational over emotional,"

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