How to Cancel Your VivaAerobus Flight Tickets?
A low-cost airline in Mexico, Vivaaerobus was founded in 2006, and ever since, the airline has been known to purvey the best flight experiences to all its customers. Owned by the largest bus company in Mexico, Vivaaerobus flies to more than 50 destinations.
The airline is known to provide easy flight booking as well as cancellations. We often get questions like How to Cancel your Vivaaerobus Flight Ticket? This is where you find answers to all your questions.
WIth Vivaaerobus, you get flexible and transparent cancellation. The airline has a cancelation policy that states all the terms and conditions that are applicable on each flight booking termination.
Let’s go through the process and policy together.
VivaAerobus Cancellation Policy
It is important you be aware of Vivaaerobus cancelation policy before you choose to terminate their booking. The airline makes sure that it is very clear to its passengers and the airline itself what all consequences come with an existing flight ticket withdrawal.
Let’s take a look!
You can cancel a Vivaaerobus flight ticket within the first 24 hours for free. This can only be applied to tickets that are booked at least a week before the departure date of the flight.
The airline provides a full refund when it cancels a flight or delays it by 3 hours. The passengers have the option to ask for a seat on the next flight instead of the money.
If you fail to cancel a flight in the risk-free 24 hours, the airline will charge you a cancellation fee. The penalty lies between USD 80 - USD 110. It varies on the fare type and other flight booking details.
The airline deducts any charged penalty for the existing flight fare and refunds the balance back to your account.
VivaAerobus
won’t take long to credit back the money. It will take a maximum of 10 business days, and the amount will reflect in your account.
If you do not receive the money within ten days, then contact the airline and ask them to check for updates.
How to Cancel your Vivaaerobus Flight Ticket?
Now, once you are aware of the cancellation policy, you can go ahead with the flight cancellation process. Below mentioned are the answers to How to Cancel your Vivaaerobus Flight Ticket.
To initiate the cancellation, head to the official website of the airline
Now, go to the manage trips available at the menu bar of the homepage.
Next, put in your booking details. There will be empty fields for your booking reference number and the last name on your flight ticket.
Hit the find flights, and your booking will appear on your screen.
Go to the options and select the cancel booking option. The airline will ask you to confirm the cancellation. Once you do it, the airline will send you a confirmation mail.
Any refund will reflect in your account within 7-10 days.
You can claim a refund from the contact us page of the same site. Just fill out the refund form and send in your request.
In case you are facing troubles, call the customer services of Vivaaerobus and connect with an expert on the team.