@Shawn09 25 October 2021 more from that month

Good morning people 😊 I just woke up so it's good morning not good afternoon. 😅 I woke up because of my younger sister whose a teacher. She's teaching right now so it's noisy. 😅 I can't get mad because I'm happy she's on her dream job now. Also, I'm sure our Dad is happy and proud of her. I don't wanna go to work today because I don't wanna take calls. I'm really having a hard time in taking calls. Chat if better because I can think first. Haysss For call center agents here, do you have any advice for me on how can I understand the customer? 😅