Website maintenance is basically the act of checking to make sure that your website is performing well and healthy. Think of sites like cars; they need proper website maintenance just like cars to ensure they get you where you need. For the sake of our example, let us compare them to a website. Your website needs proper daily maintenance just like your car to make sure you get to where you need it. Website maintenance is the act of making sure your website performs at its best every single day.
In order for us to compare website maintenance, we need to first take a look at how website maintenance works. Daily or weekly, you just check to make sure your website is still performing well and not becoming obsolete and failing to meet its purpose. For this, you would need to perform some of the following:
Security updates - With every security update, you must always make sure your website maintenance services are performing their recommended daily serving. If you don't, then you risk falling victim to security flaws. If security updates fail, you may be dealing with a very real problem and should look for help. Traffic growth - Every day or week, you need to make sure you are not allowing too much traffic growth on your site. You may want to look into performing the daily service of lowering your website traffic growth, but if you can't, then you should find someone to help.
Updating documentation :
Each week, you need to update your website maintenance services documentation to let the client know the new changes you have made. This documentation is used to explain to the client what changes were made and why the change was made. Some clients may be confused by changes, so be sure you tell them exactly what the new changes are. Updating the documentation will also enable your client to install the new features on their server in a timely fashion. When your client is ready to install the new features on their server, they will know and your website maintenance services will be ready to assist them.
Database security - Each day, you should review the website maintenance service you have put in place. Is your database secure? If it is not secure, then you may be dealing with a very real problem. There are many online sources you can go to get more information on securing your database, so it's a good idea to review this regularly. You may also want to consider changing your hosting provider to one that offers more security for your website.
Updating the site:
Updating your website is another crucial part of website maintenance. If your client has uploaded content to their website, but the site is not functioning properly, then you need to make the necessary changes in order to make the site more functional. Updating the site will also allow your client to update their content quickly when they are in need of it, without affecting your own website.
Making the site more user-friendly - One of the key components of a website maintenance service is to make your website user-friendly. This doesn't mean changing the text on every single page, but making navigation easier to follow and using a clear format for your pages. You want the information on your site to be easy to find, but you don't want it to overwhelm the viewer as well. By making navigation easier to follow, you will also increase the amount of time that a visitor will spend on your site. So keep your page structure simple and your website maintenance service will cater to your needs.
There are many other aspects to website maintenance service that you should consider as well. For example, if you have a blog or forum, you should update them on a regular basis. By doing so, you are providing your clients with up-to-date information and keeping them from becoming bored with the site. If you are not updating your website, you risk losing loyal customers who will move onto the next site on the list because they were not satisfied with your call center services. Therefore, you need to stay on top of all aspects of your site to ensure that your site is always running smoothly.