Due to the amount of money required in
purchasing the automobile the company has
also come up with a different customer care
approach that matches their customer's
needs. According to Roll Royce (2015), their
customer care is not located everywhere
around the globe but some specific regions
globally, for instance, they have customer care
regions in the Asia Pacific, America, Europe,
Great China, middle east and Africa. They are
customer care centers that are located in the
different areas globally so that they can
provide with services that customers can
understand their needs with support sales
campaign and a lead customer account
management. From their website, there is no
any customer care services compared to other
sites where you can have a live chat talking.
Additionally, it will build the brand of the
company. Your company will be seen to be
customer oriented and not price oriented
which is good or business. Finally, with good
customer care service and having filled the
above principles it will reduce problems that
are associated with the business. There is no
way a business will have perfect customers
but with the above principles will ensure
customers issues are handled in a more
conformable manner.
Having seen the positive side of having
customer care, there is also the negative side
of customer care services. When you have a
bad customer care service, this will hurt your
business. whenever you have customer care
services that are rude to the clients, it will
damage your reputation as a company. One of the skills that I have acquired in
modules taken in financial accounting is
teamwork skills. In the module U50004,
Introduction to Accounting, I had to do a group
presentation task, with working productively
as a team being one of the learning outcomes.
During the process of working together, I
demonstrated a high level of reliability by
completing my work in accordance with
instructions within the deadlines given. I also
learned that communicating with each other is
vitally important when Working as a team as it
helps to prevent conflicts. For example, when
we had difference in opinions, we expressed
each other's idea and came to a mutual
conclusion instead of ending up in a
disagreement. Through this task, I also
learned that working with others in a team
improves productivity and produces hig
quality work as it combines individuals
strenaths into a sinqle unit In the module.
This budget control tool is used by Good
Clothing Ltd as it indicates the sources of
income that the business receives, but also
what the business spends money on. Some
incomes could be revenues from core
businesses, sale of assets, loans, and sale of
stock. Examples of what the business could
spend money on would be costs of capital
expenses, payment of salaries, repaying debts,
and payment of shareholders. Some
managing assets can affect the financial
health ofa company through the ups and
downs of daily business. Examples of the
managing assets could be: property, buildings,
investments and major equipment. If a
business would need more property or
buildings as there might not be enough space
for departments, then this would cost the
business more money. Another manag
asset that would affect a business finan
coul. The purpose of this analysis is to inform the
reader of Target Corporation's social and
economic business strategies,
responsibilities, failures, and successes.
Target is one of the largest retailers in the US,
serving guests from more than 1,700 stores in
49 states nationwide. Target's strategic
analysis will provide an insight into the
corporation and its working. It will evaluate in
terms of its effectiveness in each of these
areas, such as: the structure, goals,
boundaries, control, culture, and decision-
making processes. Based on the evaluation,
this paper will help to provide suggestions for
improvements within the different areas, if the
need arises.
One benefit that can be associated with
strategic decision making in uncertain and
turbulent environments is that it allows
organizations to be proactive a strategic plan
can ensure that a company can foresee the
future and what direction they want to take
especially if the organization is in an uncertain
environment, usinga strategic plan can help
stop negative situations before they happen
and can take precautions to avoid them. Using
a strong strategic plan can help organizations
be proactive as it is allowing the company to
keep up with the no stop changing trends in
the market and can keep ahead of the
competition. Another benefit is that it helps to
increase market share and profitability using a
strategic plan it allows organizations to get
valuable knowledge on market trends,
consumerism and product and service
can help benefit their success.
Conclusion
Different company has different ways of engaging their customers. Other don’t have platforms that their clients can quickly reach them due to the value of the products they are selling. A good example provided is Roll Royce. This is all the same with companies that sell aeroplanes, and they need to advertise and have customer care services in certain place and not all places. This will help as they will not waste time and resources to advertise products to people that don’t have enough capital to purchase their products. However, to companies that everyone can purchase products, they should have platforms that the common man can easily reach them. All the seven principles of customer care services are applicable in both scenarios and should be used accordingly.
What an article. Nice one