Be careful when shopping online People accustomed to online shopping for several years. But 2020 is a blessing for online businesses. Corona-influenced online businesses began to thrive when people entered the house at the beginning of the year. However, many people are getting embarrassed while shopping in this way. So it is important to be careful about some things when shopping online. In the language of technology, this online trading business is called e-commerce (electronic commerce). Online sales are also done through Facebook pages. That is known as F-Commerce. Whatever the name, there is a risk of being cheated or deceived if you are not aware of online shopping. Advertising What to do if cheated If an online seller talks about one product and supplies another product or if the quality of one product is not right, then you can complain to the National Consumer Rights Protection Department with the purchase receipt, necessary proof. Complaint rules, forms, addresses, e-mails and phone numbers are available on the National Consumer Protection Department's website. You can complain by e-mail. You can also report similar incidents to the police. You can get help from Cyber Police Center, CID, Dhaka or DMP (Dhaka Metropolitan Police) Cyber Unit. Section 23 of the Digital Security Act, 2016 of the Government of Bangladesh provides for the punishment of cheating using digital media and section 24 provides for the punishment of possessing the identity of another person for the purpose of cheating. Advertising Things to keep in mind Where you are going to buy the product, you have to make sure that it is a reliable page or site. Verify the name and address of the organization. It is better to follow the cash on delivery method instead of paying in advance. Make sure in advance whether there is a facility to send the product. It is better to avoid offering a product at a much lower price than usual. Most of these cases are deceptive. Website or real store-based e-commerce is usually more reliable than Facebook pages. Because, a Facebook page can be opened or closed from time to time. The website is more reliable for this. However, whether the website is cloned (same look as other websites), you have to take care. Before ordering on the Facebook page, you have to look at the reviews, comments and about section of the page. You can see if the page with him was in another name before. Because, the pages that are cheated, they usually change the name regularly. The E-Commerce Association of Bangladesh (E-CAB) is working to make the online business sector in Bangladesh dynamic and comfortable. The number of registered organizations of this organization is about 1,300 at present. They have a list of organizations on their website. To avoid fraud in online shopping, they encourage you to purchase products or services from registered companies so that the buyer can easily take action in case of any problem.
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