The technological development of the last decades has allowed a great evolution in the use of software for the management and administration of daily work tasks: from the essential word processors and spreadsheets to personalized programs such as Customer Relationship Management (CRM ).
These tools have become an indispensable point of reference for the development of daily work within companies. But with so many options, you may wonder what you should choose.
For that we have created this article with a list of the most useful administrative tools for managing your company. Read on and get the most out of these tools.
What is an administrative tool?
Some of the administrative tools are described as development software for everyday office work. That is why we can find programs preloaded directly on the hard disk of most computer equipment: they are options that usually help to perform common tasks for most businesses regardless of the branch of specialization.
There are word processors, spreadsheets, design templates for presentations, contact organizers, calendar and email and image design programs, all of which offer solutions to the flow of work activities in any organization.
But it is also possible to find a wide range of personalized alternatives according to the needs of each task, either through software, an integration between programs or an app.
Currently, it is easy to find a wide variety of possibilities according to the type of operating system or mobile devices in which they are made as well as the cost (free in some cases).
In general, and regardless of the type of platform they use for their operation, these tools have a series of characteristics in common.
Administrative tools features
They are digital.
They offer interconnectivity and integration.
They are easy to use.
They are multi-device.
They offer issuance of reports.
1. They are digital
Administrative tools provide a digital development platform through the internet, thereby guaranteeing better use and access to the information they handle.
2. They offer interconnectivity and integration
Digital tools have to operate under a scheme that allows the import and export of information in an automated way between the different types of software that handle the same data.
3. They are easy to use
Given the multiplicity of possibilities that these tools can offer, it is necessary that they have an intuitive environment directed to the user. The aim is that you can get the best out of all the facilities offered without the limitations of extensive training.
4. They are multi-device
Like interconnectivity and integration, administrative tools are compatible between operating systems and mobile devices. Thanks to this you will get the possibility of having full access to the functionalities of each task regardless of the platform where they are developed.
5. They offer report issuance
Lastly, the administrative tools provide detailed activity reports. In this way you will always be able to evaluate the performance of the activities carried out by this means, while you will obtain a better understanding of the information and data that you process
Administrative tools can be divided into five main groups
Types of administrative tools
CRM
Marketing
Billing
Team coordination
Human resources management
1. CRM
Among all the digital tools available, CRM stands out for its usefulness and impact on communication processes in the areas of sales, customer service and after-sales service. There is a wide variety of tools available in the digital world and we will present our selection of options later.
2. Marketing
The administrative tools focused on digital marketing are focused on improving the technological processes of this department. For example, you can automate processes such as sending email marketing, creating landing pages, as well as managing the content management system known as CMS . You can also improve the efficiency of all these tasks.
3. Billing
Undoubtedly one of the most important functions for organizations is related to the administration and control of the flow of income from the sale or provision of services. Electronic invoicing is essential for the proper functioning of any company: it is linked to the management of inventories, provision of resources and transportation, in addition to other logistical resources of each business. It also obeys a series of rules and laws in accordance with the legal and fiscal frameworks of each country, so finding the appropriate administrative tools for good administration is not an easy task. Fortunately, you can review the options that we will present to you later and choose the one that convinces you the most.
4. Team coordination
Task management and team administration has become one of the key points for project development today. Thanks to these platforms, team members and leaders have the ability to know the progress of each of the work phases in real time. This is how account monitoring is easy to track through an efficient calendar that differentiates those responsible for each activity and their current status.
5. Human resources
Like the marketing, billing or sales departments, the human resources area requires specialized software aimed at the proper functioning of its responsibilities. For example, control and management of labor information, payroll, contracts and administration of individual tasks of team collaborators
Here is a list of the 15 most representative administrative tools for organizations for this 2021. On this occasion we have classified them based on the type of tool that we have just presented to you, so you can go through the different tools that are listed in this list.
15 Fundamental Administrative Tools for Business Management in 2021
HubSpot
Deltek
Clients & Profits
Google analytics
Ahrefs
Buzzsumo
Glad
Short story
Quipu
Asana
Trello
Todoist
Bizneo
Yammer
Bravon
CRM
1. HubSpot
The HubSpot CRM system is a tool that allows you to manage various activities related to direct contact with the customer in one place. For example, recording the interactions generated with customers automatically or obtaining the visualization of the latest actions carried out through a dashboard in the pipeline. It has a free version upon registration.
2. Deltek
Deltek Maconomy is a project management platform that allows the management of each client's information as an independent project; it also offers other functionalities such as a built-in sales pipeline. You can request a trial version of this alternative on their website.
3. Clients & Profits
This lternative provides management tools at the accounting level, as well as a CRM for managing the relationship between users and customers. You can make use of the demo of this platform if you fill in and send your contact information on their site.
Marketing
4. Google Analytics
This site offers you the fundamental tools to measure the interaction of the content of your website. Thanks to its data-based information, you will be able to interpret the statistics necessary to make the best decisions for the proper functioning of your marketing campaign.
5. Ahrefs
The tools offered by Ahrefs are designed to improve the ranking of your website by managing backlinks. They are fundamental elements to gain positioning and credibility within the web. You do not need to be an expert in SEO management to obtain the benefits that this portal offers; the trial version has a cost that you need to cover to start enjoying its functions.
6. Buzzsumo
It is a software that allows you to examine the content that is published on social networks, so it will be easier for you to find the profiles of the influencers that can enhance the content of your marketing campaign. Thanks to Buzzsumo you will be able to analyze the information necessary to have a better impact on the publication of your digital content.
Billing
7. Joy
It is a complete and reliable solution to manage and control income from an electronic platform. Thanks to its main functions, you will be able to create, send and receive invoices, control your flow of expenses, manage inventories and review the financial status of your organization through intelligent reports in real time. Its trial version is 15 days, so you can get a good idea of the possibilities that this system offers to your business.
8. Short story
It is an online financial management software that is very useful for small and medium-sized companies. In its functions you will find all the facilities for managing your business, such as: generation of billing and customer monitoring, control of expenses to suppliers and review of reports. It has a trial period of 15 days.
9. Quipu
From this platform you will not only be able to generate personalized invoices according to your needs, but you will also know the status of your company in real time, you will be able to link with your bank accounts and carry out individual management of your clients and suppliers in a centralized way. It has a 15-day trial version.
Team coordination
10. Asana
With this project management platform you will be able to carry out the planning of your activities according to a defined schedule. All from a simple and easy-to-use interface where you can distinguish at all times the people who are responsible for each task. In this way you will be up to date with all the details for a good control of your work plan.
11. Trello
Trello's user-friendly, intuitive, and user-oriented work environment is very useful for setting defined tasks within a project. This allows timely coordination of activities among team members, who will be aware in real time of the updated status of each phase of the plan under development.
12. Todoist
This tool will allow you to monitor your pending activities, while you can prioritize their priority and delegate responsibility for each task. This way you will have an adequate follow-up of the activities that make up each project.
Human resources management
13. Bizneo
Bizneo is one of the best tools available to maintain control within this department. With this platform you will be able to manage the information of your employees in terms of payroll, registrations and cancellations of the workforce, making contracts and analysis of absenteeism from work.
14. Yammer
This tool is designed to streamline communication between team members, both vertically and horizontally. Although applications such as WhatsApp or Telegram allow communication spaces between team members, they do not stop operating in an informal and unprofessional way. Yammer offers an orderly and convenient way to communicate with everyone in the company; In it you can also share information through files, photos and videos.
15. Bravon
Certainly the motivation of workers is one of the essential tasks of the human resources department. That is why administrative tools aimed at gamification serve as an alternative to improve the performance of employees during the fulfillment of their activities. It's a fun and simple way to keep teams in the mood during their workday.
Administrative tools alone have a wide range of possibilities according to the different needs of each department within an organization. The most important thing is that they fit both the tasks you want to perform and the profile of your organization to guarantee the best possible performance