Why digitalizing document verification is the way to go?

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3 years ago

The need to verify an individual grows more crucial every day. Many sectors including business, education, and healthcare require efficient and effective ways to prove the identity of individuals in order to prevent security risks in the form of theft and fraud, etc. Manual methods, however, do not seem to be sufficient for today’s demanding standards due to time-taking procedures and error-prone performance.

Document verification increasingly grows more common in daily use cases such as when needing to make a purchase online or if your age needs to be proven above 18 when purchasing alcohol or cigarettes from a store. Using an official document such as a government-issued passport or ID card is enough to prove one’s identity.

However, with technology’s widespread, criminals go to extreme lengths to reap the benefits of identity theft going as far as to make fake copies of the victim’s identity documents. But due to strict demands from global regulatory bodies, businesses and companies need to fight off such threats. And with technology’s influence, digital document verification methods exist to offer the level of security businesses need to stay protected yet provide an improved customer experience online. And that is possible in the following ways.

Fast and seamless documentation verification

Traditional methods of document verification were often too much of a hassle due to the lengthy paperwork and effort required to verify an individual, that too with errors more prone than digital methods. It’s bothersome for the customer to travel to the office or branch and to wait long lines just for them to present their documents to prove who they are.

With the influence of technology, these checks are made automated and quick that a customer can verify themselves in a matter of minutes. They may even choose to do the process remotely as they’ll require their device’s camera, a stable internet connection, and the required software installed in order to make the necessary checks. They only are required to present their document by taking a clear picture of it using their camera. The AI-powered OCR extracts the information on this document into a digital format to be verified by the system. This quick, seamless and highly accurate process provides a positive quick experience in scenarios where the customer would appreciate a very quick security check during moments such as online shopping.

Preventing the possibility of fraud

Digital document verification blocks all chances for a criminal to fool the system to gain access as someone else through the use of fraudulent documents. More times than often, fake ID cards are used by people such as underaged teens in order to buy age-restricted products such as alcohol. Thieves make use of these papers to commit fraud such as credit card fraud and tax evasion.

Online document verification eliminates these possibilities as the OCR harnesses AI’s capabilities to identify evidence that indicates a document is forged such as detecting hidden emblems and holograms that the human eye cannot easily identify. Due to having a machine-trained library of over 3000+ documents, it can determine which parts of a document are forged or photoshopped. Only legitimate documents may be approved and forward for further processing and verification.

Tightening personal and business security

One of the biggest concerns of online identity verification is that it leaves customers and businesses in ruins due to their personal information and possession stolen and misused. With document verification, access is denied to such hackers, and safety is ensured. Businesses get to meet and enforce privacy laws by maintaining a well-protected database of user information and sensitive business data.

Making the jump to all-digital services

With the human race progressively advancing towards an advanced technological future, businesses must embrace the benefits that technology brings for them and replace manual procedures with those that are digital and highly efficient. Meeting modern standards not only allows companies to run smoothly but also be successful in attracting more customers by providing an overall improved experience online.


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