Opportunity in Loses

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3 years ago

2 months ago, I quit my job as a customer service representative. I quit not because I don’t have the skills and ability to continue but because I have to. I can still remember being very happy and anxious when I get the job. It was my first ever formal job. Not only a summer job but a 9hours working job.

I asked my mother about this when I passed the final interview, and she just told me that the answer lies in me. Whether I take it or not, it’s my decision. I gave it a lot of thought since classes already started then. Even if I badly wanted to support myself, I couldn’t just let my studies behind.

I think about it again and again. It was a seasonal offer for just 3 months though, so there will be another contract for us to be a regular employee on January 20201st. It was just 3 months, I always thought to myself. It will only pass by without me knowing it. Besides, classes were online so I think I can distribute my time well.

I prepared myself for it, physically and mentally. Since it was my first ever formal job so some of the requirements were foreign to me such as valid government identifications, medical certificates, and such things. I was even surprised by my medical result. All this time, I thought nothing’s wrong with my body but then I found out that I had a mild thoracic dextroscoliosis. I don’t understand it at first but all I know is that my spine has an abnormal curve. I don’t feel any pain too so I didn’t make it a big deal. I didn’t tell my mother about it and just pursue my plan.

The first day of my job came. I don’t know if this happens to anyone but I feel nervous and my heart is beating erratically. But I guess it’s just normal for your first day in your first job. My house is an hour away from my workplace so I needed to double my time just so I won’t be late, but then luck wasn’t on my side that day I think. There’s a traffic jam on my way to work and when I reach the building, because of the pandemic and for safety purposes, I still need to fall in line to be able to take the health declaration form.

I started to have cold sweats at that time since I was already 5 minutes late and was still the 23rd person in the line. The man before me, who also looks like he’s having constipation, faced me and asked if was it also my first day at work. I nodded and said yes. When I found out that we’re going on the same floor, the same room number, and we had the same trainer, you can’t imagine the glee that I was feeling at that moment. You can also see that he relaxed for a bit, knowing that he had company even if he’s late.

We’ve talked and it made me calm for a bit. Then a woman approach me from the back and asked if what was the line for. I answered that it was needed before we can enter the building. She nodded and fill in the line after me. She also asked me the same thing, if who is my trainer, what floor, and what room number I was in. And I started to like the situation when I found out that she’s also my workmate.

There are about five of us who are late yet we are lucky enough that our trainer is very understanding and cool. I never thought that being late on my first day of work would be so memorable. Some of my workmates were already professionals—licensed engineers and teachers, some needed to stop schooling to support their families, while I, need to hide and lie about being a student so that I can keep my job.

It was easy at first. We work more on the interactions and socialization in the first week. The next week was all about lessons and navigations. We perform mock calls every Friday to test our knowledge and understanding, and also to see if we are ready to take calls.

Working in a call center was not that hard actually. I already prepare myself, physically and mentally, so I know that it wouldn’t be that easy at first but it is also not that hard. You can’t learn and master anything with just a snap and in an easy way anyway, right? But the real challenge for me was catching up with my lessons after work.

I need to spend 10 hours for work—9 hours of duty and 1 hour for lunch, then both an hour and so for transportation—back and forth. So I only have a limited time for my studies. Let’s say if my work schedule is 9 am to 6 pm, then 7 pm to midnight will be spent for my modules, assignments, and whatsoever. And at exactly 5 am, I need to wake up and prepare for work.

It was as easy as that but then sadly it wasn’t. There are times that I missed a piece of information regarding some tasks that are scheduled to be passed, there are also times that I missed some of the class video conferences, and there are even performance-tasks that are needed to be passed. These are the reason why I sometimes struggle to catch up with my classes.

I then remember that time when there’s heavy rain and it flooded in Cagayan de Oro. We are stranded for about three hours and I prayed to God to let me go home by all means because I still have a midterm examination to answer. I was desperate of all desperate at that time.

I then started to notice that my back was aching and I feel numb sometimes. Exams and more requirements came, there are even times that I went to work without sleep because I stayed up all night doing my modules since it will be submitted the next day, and I barely eat when I’m in the house because I sometimes forgot to.

It started to become hard for me. Managing my time for school and work was hard but I know I can’t blame anyone since I choose it myself. It was hard since our finals were approaching and most of the tasks to be submitted were more on performance-based. It was hard but I choose to continue especially when I was able to receive my first salary.

I gave all my earnings to my mother and we’re able to pay the 2 months' overdue electricity and water bills. I was able to pay our debts and provide food for my family that’s why I swear to myself to continue working until my contract ends.

But then, I think my mother was right when she said to never abuse your body because time will come and you’ll take the consequences. I think I overwork myself and my body was commanding payback. The pain on my back became more severe and my nose bled during our graveyard shift. I still haven’t used to motion sickness and it adds to my pain that I used to throw up every time I got home.

My mother noticed and started to worry. That’s when I told her about the findings on my medical exam. She cried and asked me to just stop and focused on my studies instead. That I can work anything I want after I graduate anyway. I really cried my eyes out at that time thinking about my mother’s plea. I then remember how she always stayed up late waiting for me to get home safely, how she always force me if I forgot to eat my meal, how she always prepares everything so that I don’t need to wake up early, how she turns off the light whenever I fell asleep on my table doing school stuff.

I think I cried even harder when I finally made up my decision. As much as I wanted to continue the training and help my family, I couldn’t also disregard my mother’s worry. I badly wanted to help my family and support myself at least but I also know that I can only make everything worst if something would happen to me. I don’t want to be a burden. So I made the hardest decision of my life for that moment, and that is to resign from my job.

I cried saying goodbye to my workmates who became my friends too. It wasn’t that easy. But I guess you really can’t have anything you wanted even if how hard you push yourself into it. I am just glad that I was still able to receive my last pay so we used it for my consultation. And the doctor's words were like fuel to my fire. It’s like he’s pouring salt into my wounds. I still don’t feel okay from quitting my job and his words just made me feel more discouraged and down.

I don’t have any idea about what scoliosis is, but I really thought it could be cured. It turns out that I will be having this for a lifetime until I die. He said that I can’t do anything about it. He offered me two options, which is I don’t see any help to make me feel better at that time, that is operation or physical therapy.

As for the operation, he said that it is not recommendable for me, and I don’t think that I would also let someone open my skin and put metal braces on my bones. So he recommends physical therapy and makes a referral note for rehab. It wouldn’t make my bones straight again but it will help me lessen the pain. My mother agreed with it but I really feel so disappointed so when we get home, I told her I won’t enroll in a rehab.

Never. Since I don’t see any point in it anyway. They will just take my money but they will never make me okay again. I wanted to be okay again—I mean, I wanted that feeling before I learned that my spine has an abnormal curve. I never had an x-ray before that’s why we never knew. That’s why I was very devastated. I don’t want anything wrong with my body. Even if it was just mild and it wasn’t obvious, knowing that my spine looks different from normal, I don’t really feel okay at all.

I feel so down the following days. I was always in my room, sleeping, and doesn’t have an appetite at all. Finals came and most of our final requirements are teaching demonstration and baking for our TLE subject. This requires money so I became problematic. I don’t want to ask for money from my parents. At this age, I should be the one who gives them money and not the other way around so I really feel shy asking for money.

Then a friend introduced read.cash to me. I already heard about this before but I didn’t pay any attention thinking that it might be a scam. But as I look into it, I was surprised that it wasn’t. It is about making an article on your own and not plagiarized, and if you’re lucky you can earn big amounts. So I give it a try. I also became interested since I was into reading and writing, and I love reading other’s articles. It feels like another door opened for me.

My primary goal upon joining is to earn. I know it is also the same with everyone who joins in this. As @TheRandomRewarder gives me more and more coins, I was able to provide load for myself for online classes and I was also able to support myself financially in my teaching demonstrations and other tasks that require money, without asking my parents even a single centavo.

I started to feel okay again, day by day. Even if I only join just to earn but then it changed through time. It became my pass-time and I think an online diary too. It also healed me because I was able to divert my attention into something and at the same time it helps me financially. Read.cash helped me big time, either financially, physically, mentally, and emotionally.

Maybe it was really meant for me to quit the job and lose that opportunity. And maybe it is also meant for me to discover read.cash and find this opportunity. Maybe you wouldn’t really intend to miss an opportunity because you’ve made a wrong decision, but rather that decision leads you to a great opportunity that’s waiting. This event made me realized that no matter what kind of decision we may take, opportunities are always there.

Now I was writing anything that I could think of and I don’t really care if ‘Bot’ would upvote my article or not, as long as I was enjoying it and at the same time, this is my way of expressing my feelings, thoughts, and opinions. Nothing’s wrong with it anyway, right?

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3 years ago

Comments

Sad but true.. thanks for sharing your real life experience as a call center associate. I feel you.. i was once an inbound CSR for 6 months and it was also y first time at a BPO.. it was fun yet it was torturing you because sleeping during the day everyday is a battle. Fortunately i was promoted as a Workforce analyst and my life became normal.. :) Great writing... keep sharing..

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3 years ago

Thanks for the upvote too :)

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3 years ago

Thank you for appreciating my article. Working in a call center can be stressful too but you'll really learn a lot.

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3 years ago

Hi. This article of yours made me cry. Im a Filipina as well and just a newbie here in read.cash. I am also working on a call center company :)

Know that everything happens for a reason. Just continue to have faith inHIM.

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3 years ago

Thank you. Keep up the good work and don't mind the abusive costumers :)

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3 years ago

Well said

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3 years ago

Thank you

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3 years ago

No need

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3 years ago

Good

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3 years ago