Is Apple's DIY repair worth the price

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2 years ago

Recently Apple users have noted that the DIY repair parts are only a bit cheaper than the repair costs. Is this one of Apple's excuse to earn more profit?

Apple is now selling replacement iPhone parts to its customers , allowing them to repair their own devices rather than paying for a professional repair. But if you were expecting a DIY repair to be a way of saving money, then you might be a little disappointed. Apple’s pricing for some of the most common replacement parts is very similar to what it’ll charge you to do the repairs at an Apple Store, even when you’re the one delicately taking your phone apart to swap out a broken part. Only once you factor in the credit you get for sending in a replaced part do you stand to see a more significant saving.

Apologies for the low resolution image, but as you can see the price difference between the two products.

There’s an important caveat here, which is that Apple’s DIY option offers more substantial savings if you’re willing to send back the part that you’ve replaced. An old iPhone 12 or 13 battery, for example, could net you a $24.15 discount according to Apple’s repair site, while the discount offered for a returned display is $33.60. These discounts offer a particularly good deal for battery repairs, where sending in a replaced part could net you a saving of over a third of the price of the repair kit. Apple’s press release says it intends to recycle the parts sent in by customers.

Apple’s press release makes it clear it doesn’t expect its DIY repair options to be for everyone. “For the vast majority of customers who do not have experience repairing electronic devices, visiting a professional repair provider with certified technicians who use genuine Apple parts is the safest and most reliable way to get a repair,” its press release reads and cautions that self-service repairs are only meant for “customers who are experienced with the complexities of repairing electronic devices.” That could explain why Apple isn’t offering much of a discount to eager customers looking to repair their own phones.

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