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Bitcoin ABC is Seeking a Technical Support Specialist

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6 months ago (Last updated: 5 months ago)

Title: Bitcoin Cash Blockchain Customer Support Technician

Duties:

  • Provide support via an online help desk to consumers using Bitcoin Cash for a variety of tasks

  • Triage higher-level support requests and direct to the appropriate person on the team

  • Recognize and extract useful information for repackaging as knowledge base articles and for marketing purposes

  • Publish knowledge base articles

  • Communicate effectively with other team members to leverage support desk information for marketing and other purposes

Type of Work: Remote Work

Commitment: Full Time, 5 days a week x 8-hour shifts on a schedule to be determined/negotiated

Requirements:

  • Basic knowledge of cryptocurrency use including, wallets, buying and selling, recovery of private keys

  • Familiarity with the Bitcoin Cash ecosystem

  • Ability to explain technical information in easy to understand language

  • Ability to break down problem-solving solutions into steps

  • Excellent interpersonal skills

  • Excellent verbal and written communication skills

  • Native or near-native English

  • Reliable internet connection

  • Desktop or laptop computer that is reasonably secure and updated

  • Bonus: native or near-native ability in Chinese, Spanish and/or other languages

To apply for this position, please send your CV and cover letter to info@bitcoinabc.org with subject ‘Bitcoin Cash Blockchain Customer Support Technician’.

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$ 0.85
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$ 0.10 from @tula_s
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Comments

Am fit for the job, but don't have a laptop... So bad

$ 0.00
6 months ago

you are using phone or tablet to write the articles here?

$ 0.00
6 months ago

Woow!!!! I can't believe that Bitcoin ABC is here to find a technical specialist. I think this project would be on a move for the improvement of BCH. I appreciate the work and efforts that the team is going through. I hope someone with a good skill and talent would come help the ABC. I am just new to this crypto things and BCH also about the ABC and I expect to have moree learnings while I stay here in read.cash this platform is really awesome!

$ 0.00
6 months ago

I ❤️ IT!!

obviously the funding issue has NOT been resolved (I'm doing my part, hope to have a release very soonish'), but I'm very encouraged to see ABC doing what it needs to do to grow the talent of its team 👍

greener pastures are just over that hill... 🤩

$ 0.00
6 months ago