There are many advantages to working in the digital world. But it also means that we need to be more careful about who we trust. At Luno, taking care of the safety of their customers and hard-to-find assets is very important. From application design to publishing, communication, security tells you every aspect of the service.
Transactions using cryptocurrencies are irreversible and therefore are becoming a popular target for scammers and scammers. Here are some helpful hints to help prevent others from accessing your account or money.
You must know how to identify scammers using cryptocurrency.
You must know how to protect yourself from social media fraud.
You must know how to protect your money from transaction fraud, ponzi schemes, and pyramid schemes.
You must know how to protect yourself from phishing.
You must know more about how to protect your cryptocurrency.
Malware attention
The latest malware, called Alien, targeted exclusively for Android users, has been shown to be a risky hacker.
Malicious software (Short for Malicious Software) is any type of software (viruses, trojans, rootkits, etc.) designed to damage computers, servers, clients, or computer networks. An attacker can prompt an attacker to install the malware in a number of ways, and the best way to stop the attack is to avoid getting it in the first place.
Tip: Before clicking any link or download, think twice, don't install apps from suspicious sites, and don't assign app admin rights. Always install apps from the official App Store.
Prevent fraudulent telegram
Telegram is a powerful platform and is very popular with the crypto community. This is a great way to go for enthusiasts cryptocurrency and industry businesses to discuss news and share details of trends and events with other community members. However, this is a great tool for impersonating scammers as individuals or organizations to gain access to their money or accounts.
Make sure that you're actually communicating with the real luno on telegram.
Luno (South Africa)
Luno France
Luno Nigeria
Luno Malaysia
Luno Indonesia
Luno, Uganda
Luno Italy
Even if you are a legitimate member of the Luno South Africa Telegram channel, there may be unexpected subscribers trying to scam you. No members of the Luno team will contact you directly through the South African Luno Republic's Telegram platform. Luno is also aware of a new trend that encourages scammers to connect with Luno customers through other platforms (such as Facebook) and continue their conversations on Telegram.
If you receive a message from someone claiming to work for or collaborate with Luno, it is recommended that you stop communicating with them, submit a screenshot and send it to phishing@luno.com To notify them of such events
As at the moment, luno is unverified on telegram. Luno is doing our best to obtain a badge to help you identify the legitimate Luno Telegram channel.
Prevent Facebook scams
Facebook crooks often work in a number of ways. Details may vary, but the following situations should be considered and avoided.
Potential scammers will try to reply to comments on Luno's Facebook profile, and it is usually recommended to start a new conversation on another platform like Telegram or WhatsApp.
If you send money on your behalf to invest, they will often promise high returns or returns. Since these "traders" are real scammers, i do not recommend that you send money to someone who will invest in it your name.
In general, it is best not to interact with people you don't know on social media platforms (including Facebook) .There is no correct way to identify others through these platforms.
Prevent Instagram scams
Usually, potential scammers try to send instant messages on Instagram, and then they start talking about the transaction or "Make money"
As mentioned earlier, it's best to avoid interacting with people you don't know on social media platforms.
Luno will never try to connect with you through Instagram.
Official social media platform
Facebook around the world
Facebook South Africa
Facebook Nigeria
Facebook Malaysia
Malaysian community group in Facebook community
Facebook Singapore
Facebook France
Instagram Global
Instagram Indonesia
Twitter @LunoHelp for customer support.
Luno Engineering Twitter
Luno website
Youtube
Quora
Fake email detection
Here are some tips for determining if an email is legit.
1. Sender identification
Always check the "From:" address in the email.
Check if you were expecting a mail from the sender?
2. Check the link
Move your mouse pointer over the link to see the physical address of the site you want to visit, before you then click the link.
Images or buttons may contain links to potentially dangerous websites.
3. Don't trust attachments
If you are in doubt in the email, please do not open the attachment.
Malicious attachments can be masked as PDF documents or compressed files.
4. Below are Luno's only official email addresses used for communicating with different types of customers.
noreply@mailer.luno.com
no-reply@luno.com
support@luno.com
Notifications
Luno does not provide financial or business advice. Anyone who does this and claims to be from Luno (or has a partnership with Luno) is likely to try to deceive you.
Luno never (seriously, never) ask for passwords, 2FA codes, or one-time passwords. Even if they work in luno, don't share it with anyone.
Unless you've used an OTP to verify your account first, luno won't use SMS to ask you to do anything with your Luno account.
You cannot call customer service. (Or contact luno via whatsapp or telegram) so if someone call or chat with you, it's not Luno.
Fraudsters often pressure potential victims to take action or share information. Luno will never do that. If you believe that a suspicious event has occurred, please stop all communications and contact luno about your concern.
Luno charge very low withdrawal fees. There are no other costs for withdrawing money from the luno.
Luno cannot cancel cryptocurrency transactions. Because unlike conventional banking transactions, it is "I can't go back"
Remember the Golden Rule, if it sounds too good, it's not true.
