Troubleshooting and how to troubleshoot a computer that freezes up.
Troubleshooting is the process of diagnosing the source of a problem. It is used to fix problems with hardware, software, and many other products.
What should you do when a computer freezes up?
-The first thing to do is to give a computer a few minutes to process.
-See if the computer is responding by pressing the Caps Lock button and when the LED light of the keyboard is blinking.
-If nothing happens, the computer is deadlocked. You must reboot it by pressing and holding down the power button until the computer turns off. Wait a few seconds, then turn the computer back on and let it start as normal.
-But if the LED light of the keyboard turns on and off when you press the Caps Lock button. Windows is still working, but another program may not be responding and causing the computer to freeze. Press Ctrl+Alt+Del to open the Windows Task Manager. If the Task Manager can open, highlight the program that is not responding and choose End Task, which should unfreeze the computer.