What if you can't afford your phone contract or broadband?

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Avatar for Anuragjr
3 years ago

As with energy bills, if you're struggling to pay for your broadband or phone contract due to a loss of income caused by coronavirus, get in contact with your service provider and explain your situation.

If you were previously in a one or two-year phone contract that you're no longer bound to, we recommend you switch to a SIM-only contract.

SIM-only contracts tend to come in cheaper and often don't ask for long-term commitments, so there's more room for manoeuver if you experience a sudden loss of income.

Some operators are offering extra data and free calls to help you keep in touch with your nearest and dearest during the pandemic:

Sky Mobile – Customers will get an extra 10GB data boost for free until April which will be added to your Piggybank.

Three Mobile – Three are reducing their International Saver Add-on price from £15.32 to £10 for 31 destinations around the world.

Virgin Mobile – Pay Monthly customers will get unlimited minutes to mobile and landline numbers, plus an extra 10GB data boost for free for one month. Virgin Media is also giving customers with a telly package 18 free channels until 2 May, which will be automatically added to their account.

Vodafone – Free unlimited data for 30 days via VeryMe Rewards (automatically applied to customers flagged as particularly vulnerable).

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