@rah 10 August 2021 more from that month

So since it is a new start after my holiday I thought Id quickly share my working ethos on building client cooperation - relationships are built in the spontaneous not the formal. Those casual encounters in the corridor or coffee room matter - be interested AND interesting - be human (be fallible - makes you more approachable) - go the extra mile (it really doesn't cost that much and reaps huge rewards) and there you have it in a nutshell