@Patchi02 7 November 2022

Im here now mga kanoise.app sa May Bank Auto Loan. Since August we have been trying to contact May bank kase mag early settlement kami. Nong nagbigay ng statement si Maybank nagulat kami kase 2 months na lng ang balance namin at di kami nadedelay ng bayad eh nagkaron ng accrued interest na 11k pesos plus. Nagtanong kami kung ano ung accrued interest nayon at sabi samin eh un daw ung "Bayanihan Program" during pandemic. Meaning nagbigay sila ng chance sa may mga loan na iprolong ang bayad but with accrued charges. Sabi namin never kami nag agree sa ganito, may tumawag saming staff dati asking kung mag aavail kmi ng bayanihan program na yan and we confirmed NO kase updated naman ang bayad namin and we are paying regularly. Nasettle ko na po ung balance ko na two months pero di nila irelease ang OR CR namin, we emailed and contacted them many times pero nganga wala silang ginagawang action. I would say they are not that professional to handle situation like this and dumating na sa point n sagad n ako sa knila. At eto 30mins waiting na kami dito wala pa rin lumalabas, sabi ni kuya guard wait lng daw. Nakakagalit sila eh