I placed the order on the first day of December. Those are barbershop posters. I was tracking it everyday and noticed that it's stuck here at the Davao hub. So, today I decided to talk to the chat support of Lazada. I promised the agent to give her a promoter survey if it'll be resolved within 48hours. That is how you make them do their best to resolve the issue, bribery. lol! Customer service people knows the importance of positive survey. The parcel is now out for delivery, the agent I talked did her best to make this happen. of course, I will do what I promised. Don't threaten them with a negative surveys. it won't help you.
2 comments
Maybe because of bulk orders that is why they are having difficulties with the parcels.
shopee never fails.lol! I put an order in Lazada on the first day of December. put an order in shopee on the second day, I received the parcel last week. put an order again in shopee last week and it's now in Davao hub. in a day or two I'll be receiving it. lol!