@lowededwookie 26 February 2022 more from that month

Here's the thing, in NZ the store has to sell at the lower price. So even if the product's "special" price is more than the original price, the store has to sell at the lower price. The mistake was theirs and so they need to wear that mistake. I had this experience about a month ago. Briscoes was having a sale and there was a 40% price reduction on appliances. I was after a slow cooker but had asked the salesperson about crockpots. Because I used the term "crockpot" he wanted to know if I meant slow cooker or the brand CrockPot? I said I meant slow cooker but show me what you've got with CrockPot. He did and mentioned the 40% off. I then noticed the sticker on the display model said $130 but the price on the boxed model was $259. I enquired if the 40% was off the boxed price or the display price. He realised what had gone wrong but then said that because I had seen the incorrect price he would have to give it to me at that price. So 40% was removed from the $130 price tag, not the $259 price tag. I walked out paying around $89 - give or take. There are a lot of consumer protections in NZ which is pretty good. In fact, manufacturer warranties mean pretty much nothing in NZ. The store actually has to provide the warranty and it has to be reasonable use which means a product failing within 3 years of purchase is not considered reasonable. The store has to refund. #consumer #reasonable #prices #protection https://www.stuff.co.nz/business/127806278/the-price-isnt-always-right-supermarket-errors-leave-shoppers-fuming