Upto 2020, people used to judge a business by it's people, place and the product. From 2021 onwards people spending time inside home would judge it from website. They are going to judge a product by it's packing and the support based on delivery. Things are changing and will continue to change and it's not going the old way for sure. Image Credit: https://unsplash.com/photos/Xr9WybIs-Fc