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I Lost My BCH Again: Worst Wallet

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Avatar for Charmy
Written by   137
5 months ago
Topics: Bitcoin Cash, BCH, Wallet

Have you been in a situation that you lost your earnings just because your wallet or the company that own that wallet is a crap? I'm here today to share my experience with this wallet and I will not use this wallet ever again.

What Happen?

A few days ago I was thinking of renovating my store so that I can gain more customers because most of my customers are requesting to expand my store. They usually waiting for 20-30 minutes just to get in because a lot of people are coming to spend their Bitcoin Cash in my store.

I accept some payments as well like Cash, E-Wallet but 30% of my profit is from my customers that pays Bitcoin Cash.

I also ordered the materials from my friend to start start the project of my store.

I transferred about $150 from my Bitcoin.com wallet to my local wallet here in the Philippines. After a few hours I checked my wallet if my Bitcoin Cash has been credited. Unfortunately it is still zero. I check my transaction on Block Explorer and it was over 30+ confirmations. I usually checked my transaction every time I send my Bitcoin Cash from my Bitcoin.com wallet to other wallet and it only takes 20 confirmations and it will be on my wallet.

So I send and email to their customer service so that they can check my transaction. After 5 hours they replied: Sorry for the inconvenience that cause to you and we will inform our technical team to solve this problem.

So I wait another couple of hours for them to figure out what's going on.

After waiting for so long they finally replied and they said they were going to credit my Bitcoin Cash on my wallet.

So I wait for then to credit it on my account. Then after a 13 Hours I checked my account and it is still zero and I contact them again.

It happen a few days ago ang up until now my Bitcoin Cash is not yet credited on my account. They don't reply to my messages again and I can't access my account for no reason.

I tried to reach them out via Email but they are not responding.

I don't have these problems before but luckily I don't put all of my Bitcoin Cash in their wallet. I don't know how to retrieve my Bitcoin Cash but if they will not let me gain access to my account, is there any way I can do with it? Please comment below.

Warning!

For newbies out there, I don't recommend this Crypto Wallet called coins.ph. If you want to keep your Bitcoin Cash, don't keep it on that wallet or there is a chance that it will happen to you.

$150 is a huge money for me and they just take it away from me for no reason. Its not my fault that their system is crap. I double check everything before I send my Bitcoin Cash.

I am also using my real Identity on that wallet and verified even the address. I don't have any knowledge in laws that I can do to them but what I know is they are not the type of company that you can trust.

My Next Plan

I will now use other wallet and make some research about it before using it. I don't want to happen this again to me. If you have any suggestions about Bitcoin Cash wallet, you can comment down below. Any suggestions will be appreciated.

I need to earn more again so that I can recover for what I've lost. 60% of my Bitcoin Cash is from this platform and I know a lot of people or user here are using coins.ph.

So be careful and don't send a lot of money to them.

Planned Wallet

I currently have an Uphold Wallet and I think It is more secure than coins.ph. It has a feature as well to withdraw it to your bank so I think I will use it for the mean time.

Thats it for today, and see you next time. God Bless!

@Charmy

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Avatar for Charmy
Written by   137
5 months ago
Topics: Bitcoin Cash, BCH, Wallet
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Comments

Sorry to.hear this. Pero Hindi pa ako nakaranas ng ganito.

$ 0.00
5 months ago

Never experience this one before but I'm also not a fan of coinsph. Buti ang baba pa ng price ni BCH coz if nagkataon na ang laki at nag withdraw ako ng buong wallet intended for my House at nangyari sakin to, nganga talaga.

Same issue din to kay @Glez. Anyway, sana makuha mo pa yun kasi sayang. And thanks sa idea about uphold. Meron ako niyan pero d ko pa na try. Ang sabi mahal daw charge jan. Tsk. Sana lang talaga me ibang option. Kung pde lang Bitcoin.com straight to our gcash or bank. Hayst.

$ 0.00
5 months ago

Nakuha ko na account ko pero yung balance d parin na dating. Nag reply na sila na investigation pa.

$ 0.00
5 months ago

Been in coins.ph since 2018 but I didn't encountered this, one. Hopefully they solve this issue soon.

$ 0.00
5 months ago

Hello I am a newbie here. I had a friend who encountered the same issue as you are. Up to now she have not received any penny in that wallet too for 3 days. Hope that gets resolved. God bless.

$ 0.00
5 months ago

I think there is something wrong with their system and staff.

$ 0.00
5 months ago

https://read.cash/@Glez/finally-got-my-bch-in-my-coins-ph-wallet-2386dcf1 Madame I hope this helps. I saw @Glez article. I think you had the same issue on the same day.

$ 0.10
5 months ago

Could be. But I would suggest you check on it by monday. I believe they have like a number where we could call, do they?

$ 0.00
5 months ago

Been using coin.ph wallet since then . But I did not experience the same problem. i think nagkamali ka lang po sa wallet address. Here in our house we are all using coins.ph but wala pongganyannanaeexperience

$ 0.00
5 months ago

Na double checm ko at sila misml nag sami na sila yung may problema

$ 0.00
5 months ago

Omyghad. I am currently using that wallet :(.

$ 0.00
5 months ago

As a newbie here in read.cash, I thank you for this kind of article.

$ 0.00
5 months ago

I know exactly how you feel. https://read.cash/@AnonSunamun/lost-al-i-had-in-my-jaxx-wallet-and-theyre-deny-responsibility-9a71f88f I advise to accept it, put it out of your mind and move on.

$ 0.00
5 months ago

coin.ph is a scam they also did the same thing to me last year i wonder why they haven't been shut don yet ( it a scam company they are all thief's)

$ 0.00
5 months ago

Sorry to hear your experience, hope you get your money back

$ 0.00
5 months ago

Also happened to me but not that huge at is it. 13$ to be exact. I checked it on the explorer and yes had 50+confirmations. Then took 2 days to transfer to my account. I also thought I lost it but thanks God it wasn't. 13$ for me is huge, and yours is too much.

$ 0.00
5 months ago

Ano ba nangyari? Haha matagal lang bago dumating?

$ 0.00
5 months ago

Im using coinsph right now. And i have no problem with it. However, when i transferred some Eth from coinbase to coinsph, i lost them. I cant trace it anymore. My friend emailed the coinbase and coinsph, but there’s no feedback. Lucky, it was just a small amount. So now, im sticking to coinsph as my wallet. I dont want to transfer coins again as im afraid to lose some in the process.

$ 0.00
5 months ago

This actually made me more certain of transferring my BCH to other wallets too. Of course I do not keep them all in one place but maybe, the BCH I will leave in coins.oh will be the ones that I will probably cash out when the value increased again.

I am so sorry to hear what happened to your accoung though. Hopefully, they could still hive it back to you even if it is so late. Praying for the best for you.

$ 0.00
5 months ago